AOC E2460PQ - Manual (Page 61)

61
Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free
from defects in material and workmanship for a period of Three (3) years after the original date of consumer
purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective
product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated
below. In the absent of the proof of purchase, the warranty will start 3 months after the date of
manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support
section on
www.aoc-europe.com for the warranty instructions in your country. The freight cost for the
warranty is pre-paid by AOC for the delivery and return.Please ensure you provide a dated proof of
purchase along with the product and deliver to the AOC Certified or Authorized Service Center under the
following condition:
•
Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box
to protects your monitor well enough during transport).
•
Put the RMA number on the address label
•
Put the RMA number on the shipping carton
AOC International (Europe) B.V. will pay the return shipping charges within one of the countries specified
within this warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated
with the transportation of product across international borders. This includes the international border within
the European Union. If the LCD Monitor is not available for collection when the currier attends, you will be
charged a collection fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
•
Damages during transport due to improper packaging
•
Improper installation or maintenance other then in accordance with AOC’s user manual
•
Misuse
•
Neglect
•
Any cause other than ordinary commercial or industrial application
•
Adjustment by non-authorized source
•
Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized ServiceCenter
•
Improper environments like humidity, water damage and dusts
•
Damaged by violence, earthquake and terrorist attacks
•
Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party
have modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has expired, you still have access to all available service options, but you will be responsible
for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or
Authorized Service Center will provide you with an estimate of service costs before receiving your
authorization to perform service.