AXEON Aqua Gate Moisture Sensors - Manual (Page 2)

Maintenance
We have the following matrix to help you quickly identify the most common conditions that exist
with your AquaGate™. In the event that you are still having problems with your product after
consulting this guide, please contact us so we can be of immediate assistance to you.
Press the SILENCE / ENTER button to confirm if the valve is open or closed. The green LED
will light for open and the red LED will light for closed.
∗
Please note that whenever the valve closes to the red position (except when testing),
you must do the following:
1) Change the batteries as described in step #1.
2) Check and test the sensor and controller
3) Look for leaks, it is possible that you had a leak and it has dried
Operations / Troubleshooting Guide
Locate a clean, flat wall surface that is within 10’ of the valve. Remove the cover of the con-
troller .
Insert the 4ea #8 screws into the
back of the controller box
through the wall.
Confirm that the box is secure
and all wiring to the valve, sen-
sors, power, external interface is
secure.
There are two ways to check the system:
1. Check the Controller (see Step 2).
2. Testing at the Sensor. To test that your
sensor and controller are working properly,
insert a coin or screwdriver into the slot on the
sensor. This replicates a leak condition, and
the controller should close the valve to the red
position, sound the alarm, and flash the LED.
To reset the system return the valve to the
green position.
The controller should be tested every month, at the sensor(s) to confirm the system operation
and to exercise the valve. Every month examine each sensor to confirm that it is laying metal
side down on the sensor mat, and wipe the bottom of the sensor metal strips with a dry cloth.
(a) The LED’s may not be working due to the batteries dying. Any alarm mode the controller will flash
and beep until the system is reset or until the battery dies.
(b) On LEAK condition, the controller will continually flash and beep 4 times together until it is
silenced by pressing any Button. The blue LED will continue to flash until the valve is opened and
the sensor is dry.
ALWAYS CHECK THE SENSOR(S)
Condition Led Valve
Status
Blue LED
Light
Speaker Sensor Battery Recommended Action
Normal/
Armed
Green Off Off Dry Good TEST and examine sensor(s)
when needed (at least monthly)
Press enter button to confirm
unit in operation.
LEAK Red 4 Flashing
(b)
On (b) Wet or
Dry
Good Examine the Sensor(s),Fix the
leak, dry sensor(s), change mat,
turn knob to green, change
batteries.
Low Battery
Mode #1
Green or
Red (after
3 days
beeping)
Flashing or
Off (a)
2 Flashes
On or
Off (a)
2 Beeps
Dry Bad Change batteries, then test at
sensor (Step #7)
Maintenance
/ Service
Reminder
Green 1 Flash
every 3
seconds
On or
Off (a)
1 Beep
Dry
Good
or Bad
The unit has been programmed
for maintenance mode. (See
SERVICE REMINDER /
MAINTENANCE MODE for
reset (above)
Low Battery
Mode #2
Valve did not
shut
Green Flashing or
Off (a)
8 Flashes
On or
Off (a)
8 Beeps
Dry Bad Battery has gone into final shut-
down mode as the batteries are
almost dead. This 8 flash mode
indicates that the valve may not
be able to close.
Operations / Troubleshooting Matrix
Automatic Operation
Other than the recommended maintenance outlined above, your AquaGate™ will operate
automatically. In the event that the sensors detect a leak, the controller will close the valve to
the red position, and sound an alarm. Please consult either the operations / troubleshooting
guide for the recommended course of action in the event of a leak, or see step #7.
Low Battery
An additional feature the controller has is a maintenance mode. This can be activated in one of
two ways. First, if the circuitry detects a low power response
from the batteries.
Manual Valve Close
The controller’s valve can also be shut manually. To do this,
push the CLOSE button located on the left of the controller. To
rearm the controller and open the valve, press the OPEN but-
ton.
Fold and place these instructions behind the mounted controller
for convenient reference.
Operation
Full Port Ball Valve Power output: 9V
0-180 p.s.i. Pressure rating Battery Life: 2 years (normal condition)
33° - 140°F (1°-60°C) Temperature rating Weight: .90 lbs with batteries (controller)
Power: 4 x “AA” Alkaline Batteries Size: 6.75” (h) x 3.25” (w) x 2.5” (d)
Step 5: Mounting the Controller Box
Step 7: Checking & Testing the Controller
This is a very important part of the installation. The sensor is the heart of the controller, and if
water doesn’t touch the sensor it will not activate. Also, it is extremely important that the
metal side of the sensor always remains facing down after the installation.
Once you have confirmed the sensor location, place the sensor mat in that area and then place
the sensor on top of the mat. The sensor will work without the mat. The sensor mat is
provided only to increase the area where water is drawn to the sensor. In those areas where it
is not practical to lay the mat down, just place the sensor on a clean, flat surface.
Ordinary paper towels, sponges etc... can
be used as replacements for the sensor mat.
Every floor or seemingly flat surface has
a slope to it, and as every location is
different, care needs to be made at the
placement of the sensor.
To confirm the path of the water in the event of a leak, take a plate or flat pie tin and place it
near where the sensor will be placed. Pour some water onto the plate and check the direction
of the flow. Adjust the sensor’s position accordingly to this flow path to make sure in the
event of the leak the water flows towards the sensor.
Additional sensors may be added to your system and may be purchased. To connect a second
sensor, push the connectors at the end of the second sensor cable onto the metal connectors
located under the first sensor. Route the separate wires around the bottom part of the sensor
and out the other end of the sensor.
To confirm that the second sensor is working properly, insert a coin or screwdriver into the
sensor slots, this should replicate a leak and activate the alarm feature on the controller. To
reset the controller, see Step 7.
* Please note that for the sensors to work, the leak does not have to enter the slots on top of
the sensors. This may happen, but the sensors also detect surface moisture via the sensor
probes on the bottom of the sensor.
Step 6: Placing the Sensor
Replace all four batteries with “AA” Alkaline type batteries:
a) Bi-Annually (every other year)
b) If the alarm has been sounding for a undetermined length of time
c) If the low battery alarm chip is sounding (2 flash and 2 beep)
Since the controller is in constant contact with your water supply, the maximum life
expectancy of the controller is six years. Although you may achieve longer use of the
controller depending on the quality of your water source, we recommend that do not exceed
this time period.
Have a professional plumber install the treaded ball valve to copper piping.
Break off controller cover or back plate tabs to allow room for valve or sensor wiring:
4 wire valve wiring order is (left to right):
Red Blue Black White
Step 4: Attaching the Valve
Specifications
The controller may be set for a service reminder indication. This is done for a reminder to
maintain the system or systems connected to the controller.
To Set: Press and hold the enter while simultaneously pressing the closed (left) button. Keep
holding the buttons until the unit is flashing and beeping once repeatedly (or the current re-
minder setting). Let go the buttons and press the OPEN button to cycle through the service
reminder stages:
1 flash and beep: Service Reminder Off
2 flashes and beeps: Service Reminder 6 months
3 flashes and beeps: Service Reminder 12 months
4 flashes and beeps: Service Reminder 18 months
When the unit is flashing the desired service reminder stage, press the CLOSED button to set
the service reminder.
To reset or cancel the service reminder, enter service reminder mode (above) and change the
flashes to the desired stage.
Controller Box Tabs
Service Reminder / Maintenance Mode