Product warranty – BlackVue DR550GW-2CH V.3.02 User Manual

Page 50

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Product Warranty

The term of this product warranty is 2 year from the purchase date.
(Accessories such as Battery/microSD Card : 6 Months)

We, PittaSoft Co., Ltd., provide the product warranty according to Consumer Dispute Settlement Regulations (drawn up by the Fair
Trade Commission). PittaSoft or designated partners will provide the service upon request.

Product Name (Model Name)

Serial No.

Purchased When

Purchased Where

Customer Information

Address / Call Number

Consumer Injury

Warranty

Within the Term

Out of the Term

For
performance/
functional
problems
under normal
use conditions

For serious repair required within 10 days of purchase

Exchange/Refund

N/A

For serious repair required within 1 month of purchase

Exchange

For serious repair required within 1 month of exchange

Exchange/Refund

When not exchangeable

Refund

Repair
If Available

For Defect

Free Repair

Paid Repair/

Paid Product Exchange

Repeated problem with the same defect (up to 3 times)

Exchange/

Refund

Repeated trouble with different parts (up to 5 times)

Repair
If
Unavailable

For the loss of a product while in A/S

Refund after depreciation

plus an additional 10%

Maximum: purchase price)

When repair is unavailable due to lack of spare parts within the
component holding period

When repair is unavailable even with spare parts

Exchange/

Refund after depreciation

1) Malfunction due to customer fault

- Malfunction & damage caused by user negligence (fall, shock, damage, unreasonable operation,

etc) or careless use

- Malfunction & damage occurred after a repair conducted by the consumer of the third person, not

our A/S engineer.

- Malfunction & damage due to used of unauthorized components, consumables, or separately sold

parts

2) Other Cases

- Malfunction due to natural disasters (fire, flood, earthquake, etc)
- Expired life span of a consumable part
- Malfunction due to external reasons

Paid Repair

Paid Repair

This warranty is only valid in the country where you purchased the product.

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