BlackVue DR500GW-HD V.5.01 - Manual (Page 45)

Product Warranty
 The term of this product warranty is 2 year from the purchase date. (Accessories
such as Battery/microSD Card : 6 Months)
 We, Pittasoft Co., Ltd., provide the product warranty according to Consumer Dispute
Settlement Regulations (drawn up by the Fair Trade Commission). Pittasoft or designated
partners will provide the service upon request.
Product Name
(Model Name)
Serial No.
Purchased When Purchased Where
Customer Information Address / Call Number
Consumer Injury
Warranty
Within the
Term
Out of the Term
For per-
formance/
functional
problems
under normal
use condi-
tions
For serious repair required within 10 days of purchase
Exchange/
Refund
N/A
For serious repair required within 1 month of purchase Exchange
For serious repair required within 1 month of exchange
Exchange/
Refund
When not exchangeable Refund
Repair
If Avail-
able
For Defect Free Repair
Paid Repair/
Paid Product
Exchange
Repeated problem with the same defect (up to 3
times)
Exchange/
Refund
Repeated problem with different parts (up
to 5 times)
Repair
If Un-
avail-
able
For the loss of a product while in A/S Refund with
10% added to the
valuation of the
product taking
depreciation into
account
(Upper Limit:
Purchase Price)
When repair is unavailable due to lack of
spare parts within the component holding
period
When repair is unavailable even with spare
parts
Exchange/
Refund after
depreciation
1) Malfunction due to customer fault
- Malfunction & damage caused by user negligence (fall, shock, dam-
age, unreasonable operation, etc) or careless use
- Malfunction & damage after the customer or a third party repaired
or modified the product.
- Malfunction & damage due to used of unauthorized components,
consumables, or separately sold parts
2) Other Cases
- Malfunction due to natural disasters (fire, flood, earthquake, etc)
- Expired life span of a consumable part
- Malfunction due to external reasons
Paid Repair Paid Repair
 This warranty is only valid in the country where you purchased the product.