Troubleshooting, Dishwasher problems – Whirlpool 915 User Manual

Page 25

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Troubleshooting

Before calling for assistance

please check the chart below for problems you can fix. It could

save you the cost of a service call.

Dishwasher problems

PROBLEM

CHECK THE FOLLOWING

Dishwasher does
not run or stops
during a cycle

Is the door tightly closed and securely latched?

Has the cycle been set correctly? See pages 6 and 14-15.

Is the dishwasher set for a delay start? See page 17.

Has a household fuse or circuit breaker blown or tripped?

If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.

Is the water supply turned on?

Is the dishwasher wired into a live circuit with the proper voltage?

Dishwasher
runs too long

Cycle times depend on the temperature of the water entering the
dishwasher. Cooler water results in longer cycle times.

Undercounter dishwashers require adequate enclosure for proper

operation. See Installation Instructions for complete information.

Dishwasher

wiii not fiii

Is overfill protector stuck in “up” position? Overfill protector should
move up and down freely. Press down to release. See page 20.

Water remains

in dishwasher

Allow cycle to finish. A small amount of water remaining is normal.

Check the drain air gap (if installed). If It is clogged, follow the

manufacturer’s cleaning instructions.

Detergent remains
in covered section
of dispenser

Has the cycle completed?

Is the detergent fresh and dry without lumps? See page 12.

Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.

Dishes not as dry
as you expected

Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See page 13.

Do not use Air Dry option on the next load. See page 16.

Grinding, grating,
crunching, or
buzzing sounds

Has a hard object entered the POWER CLEAN’^'^ module?

The sound should stop when the object is ground up.

White residue
appears on front
of access panei

Is too much detergent being used? See page 12 for recommended

amounts of detergent.

Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.

Dishwasher wiil
not close

Is the bottom rack in backwards? The rack bumpers must face the

dishwasher door.

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