Whirlpool EV150F - Manual (Page 11)

If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
If electricity goes off:
Learn how long power will be off by calling the
power company.
• If service is to be interrupted 24 hours or less, keep
freezer closed. Most food will stay frozen.
• If service is to be interrupted longer than 24 hours,
do this:
1. Remove all unfrozen food and store in a frozen
food locker OR...
2. Place 2 lbs. (0.9 kg) of dry ice in freezer for every cu.
ft. of freezer space. This will keep frozen foods for 2
to 4 days. Wear gloves to protect your hands from
dry ice burns.
3. If neither food locker storage or dry ice is avail­
able, use or can perishable food at once,
• The length of time food will stay frozen depends on
several factors. For instance: a full freezer will remain
cold longer than a freezer partially filled. And a
freezer full of meat will stay cold longer than a
freezer filled with baked goods. Also, if the food still
contains ice crystals, it may be safely refrozen, al­
though the quality and flavor may be affected. Use
this food as soon as convenient. If the condition of
the food is poor or is in any way questionable, it is
wise to dispose of it.
If freezer stops running:
• Check to see if power cord is plugged into the
outlet,
• Check fuse box or circuit breaker.
• Check electric company for a power failure,
• Be sure Temperature Control is turned ON.
If compressor seems to run too long:
• Check to see that condenser, located on back of
freezer, is free of dust and lint.
• On hot summer days or if room is hot, compressor will
run longer to provide the correct amount of cooling,
• If large amounts of unfrozen food have been put
into the freezer, compressor will run longer
• Check to see that there is enough air circulation
space above and in back of the freezer
FSP is a registered trademark of Whirlpool
Corporation for quality parts Look for this symbol
of quality whenever you need a replacement
part for your Whirlpool appliance FSP
replacement p>arts will fit right and work right,
because they are made to the same exacting
specifications used to build every new
Whirlpool appliance
2. If you need assistance*...
Call Whirlpool COOL-LINE" service assis­
tance telephone number. Dial free from:
Continental U.S........................(800)253-1301
Michigan................................. (800) 632-2243
Alaska & Hawaii ..................... (800) 253-1121
and talk with one of our trained Consultants. The
Cohsultant can instruct you in how to obtain satisfac­
tory operation from your appliance or, if service is
necessary, recommend a qualified service com­
pany in your area.
3. If you need service*...
Whirlpool has a na­
tionwide network of
franchised TECH-CARE"
Service
Companies,
TECH-CARE service
technicians are trained
to fulfiil the product
warranty and provide
after-warranty service,
anywhere in the United
S t a t e s . T o l o c a t e
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step 2) or
look in your telephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR- SERVICE & REPAIR MAJOR - REPAIRING & PARTS
OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE FRANCHISED TECH-CARE SERVICE
Whirlpool
FRANCHISED SERVICE
SEHVli K
( O.WPA
MES
XYZ SERVICE CO
123 Maple...................... 999-9999
SERVICE COMPA MES
XYZ SERVICE CO
123 Maple........................ 999-9999
OR
WASHING MACHINES. DRYERS
& IRONERS- SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVK E COMPAMES
XYZ SERVICE CO
123 Maple........................ 999-9999
4. If you have a problem*...
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our Consul­
tants, or if you prefer, write to:
Mr. Stephen E. Upton
Senior Vice President
Whirlpool Corporatioh
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
’If you must oall or write, please provide: model
number, serial number, dote of purchase, and a
complete description of the problem. This informa-
tioh is needed in order to better respond to your
request for assistanoe,
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