If you need assistance or service, Before calling for assistance – Whirlpool B2lDK User Manual

Page 22

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I F Y O U N E E D A S S I S T A N C E O R S E R V I C E

If You Need Assistance Or

Service

Performance problems often result from little things you can fix without tools. Please read the

chart below before calling for service on your appliance.

1. Before calling for assistance ...

Listed in this chart are the nx>st common problems consumers run into with their appliances.
Please read through this and see if it can solve your problem.

PRO BLEM

CHECK THE FO LLO W ING

Your

refrigerator

w ill not operate

Is the power supply cord firmly plugged into a live circuit with proper

voltage?

Has a household fuse or circuit breaker blown/tripped?

Is the Refrigerator Control set to the OFF position?

The lights do not

w ork

Is the power supply cord firmly plugged into a live circuit with proper

voltage?

Has a household fuse or circuit breaker blown/tripped?

Is a bulb burned out?

The optional ice

m aker does not

w ork

Is the freezer cold enough to make ice? It could take overnight for

the freezer to reach the proper temperature.

Is the ON/OFF lever in the ON (down) position? (See page 14.)

Is the water valve turned on?

Does the water line have a clog or leak?

You hear unfa­

m iliar souruls or

a rattling/jingling

noise

Is something on top of or behirxf the refrigerator?

Some new sounds are rK>rmal. See "UrKierstanding the sounds you
may hear” on page 16.

There is w ater in
the defrost pan

This is normal on hot, muggy days. Make sure the refrigerator is level
so the pan does not overfbw.

The m otor

Are the condenser coils dirty?

seem s to run too

m uch

Has the door been opened often? Has a large amount of food been
added at one time? The motor naturally runs longer if these things
happen.

Is the room hot? If the room is too warm, the motor runs longer to
keep the unK cool.

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