Solid element surface units, Control knobs, Before you call for service – Whirlpool 4211866 User Manual

Page 5

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PART

WHAT TO USE

HOW TO CLEAN

Solid element surface units

Warm, soapy water and a soft cloth;
soap-filled scouring pad. (See “Solid
element surface units" on page 4 for

more information.)

■ Wipe off after each use.
■ Before cleaning, make sure the

cooktop and the surface units are
cool.

■ After each cleaning, rinse well and

heat surface units until dry.

■ To darken surface units or to remove

rust spots, use salt-free oil on a soft
cloth. After each cleaning, apply thin
coat of oil to surface units, wipe
excess oil from stainless steel trim
rings, then heat for 3 - 5 minutes.
Shght smoking of oil will occur. Use
Electrol® dressing (Part No. 814030)*

Follow directions on the dressing.
NOTE; This will improve surface unit
appearance, but will not eliminate

dark spots.

*See “Sohd element surface units" on

page 4 for ordering information.

Control knobs

Warm, soapy water and soft cloth.

Wash, rinse and dry weU.
Do not soak.

Before You Call For Service

If you are having an operating problem, check
the chart to see what the cause might be before
you call for assistance.

OPERATING PROBLEM

CHECK IF

WHAT TO DO

Nothing operates.

■ Cooktop is properly connected to a live

circuit with the proper voltage.

■ Contact qualified service technician

to recoimect cooktop to electrical
supply. (See Installation
Instructions.)

■ Fuse has blown or circuit breaker has

tripped.

■ Replace fuse or reset circuit breaker.

Surface units will not operate.

■ Cooktop is connected to electrical

power.

■ Contact qualified service technician

to recormect cooktop to electrical
supply. (See Installation Instructions.)

■ Fuse has blown or circuit breaker has

tripped.

■ Replace fuse or reset circuit breaker.

■ The surface unit control knob is turned

to a setting between LO and HI.

■ If needed, turn control knob to the

proper setting.

■ You are using the proper cookware.

■ If needed, switch to proper cookware.

Control knob(s) will not turn.

■ You pushed in knob(s) before trying to

turn.

■ Push in knob(s) before turning.

Cooking results aren't what you

■ The cooktop is level.

■ If needed, re-level cooktop.

expected.

■ Pans are the size called for in the

recipe.

■ Use correct-size pans.

■ You are following a tested recipe from

a reliable source.

■ Modify recipe or find a new recipe.

■ The cooking utensils have smooth, flat

bottoms and fit the surface units.

■ Use cooking utensils with smooth,

flat bottoms.

■ You are allowing enough time for

surface units to warm up or cool off to
the desired heat setting.

■ Solid elements take longer to reach

the desired heat settings than do coil
elements. To avoid overcooking after
food has reached the desired

temperature, you may want to turn

down the heat setting earlier.

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