Before calling for assistance – Whirlpool ED25SMIII User Manual

Page 17

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If you need service or

assistance, we suggest

you follow these four steps:

!• Before calling for assistance...

Performance problems often result from little things

you can find and fix yourself without tools of any kind.
If your refrigerator will not operate:

If your ice maker will not operate:

• Has the freezer had enough time to get cold? With a

new refrigerator, this might take overnight.

• Is the signal arm ON...in the down position?
• Is the water valve turned on? Is water getting to the

ice maker?

Is the power supply cord plugged into a live circuit
with the proper voltage? (See page 4.]

• Have you checked your home's main fuses or circuit

breaker box?

• Is the Temperature Control turned ON?
If there Is a rattling or jingling noise, or other un­
familiar sounds:
• Is something on top or behind the refrigerator mak­

ing noise when the refrigerator is running?

• New features on your new refrigerator make new

sounds. You may be hearing air flowing from the
fans, timer clicks for the defrosting cycle, defrost
water draining into the defrost pan.

It there is water in the defrost pan:
• In hot, muggy weather, this is normal. The pan can

even be half full. Make sure the refrigerator is level so
the pan doesn't overflow.

If the lights are not working:

• Have you checked your home's main fuses or circuit

breaker box?

• Is the power supply cord plugged into a live circuit

with the proper voltage? (See page 4.)

If a bulb is burned out:

Seeinstructionsforchanginglightbulbsonpage

7.

Use appliance bulbs only.

If the motor seems to run too much:
• Is the condenser, behind the base grille, tree of dust

and lint?

• On hot days, or if the room is warm, the motor natu­

rally runs longer.

• If the door has been opened a lot, or if a large

amount of food has been put in, the motor will run
longer to cool down the interior.

Remember: Motor running time depends on dif­

ferent things: number of door openings, amount of
food stored, temperature of the room, setting of the
oontrols.

And, your new refrigerator may be larger than your

old one so it has more space to be cooled. It also has
a regular freezer instead of a frozen food compart­
ment. All this means better refrigeration and may re­
quire more running time than your old one.

17

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