Before you call for service – Whirlpool RT12DC User Manual

Page 9

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Before You Call For Service

If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.

OPERATING PROBLEM

CHECK IF

WHAT TO DO

Refrigerator will not run.

■ Power cord is plugged into a live

circuit with proper voltage.

■ Firmly plug power cord into electrical

outlet. Check circuit voltage at fuse/
circuit breaker box.

■ Refrigerator Control is turned on.

■ Set Refrigerator Control to a

numbered setting.

■ Fuse has blown or circuit breaker

has tripped. Also check if a time­
delay fuse has been used.

• Replace fuse with a time-delay fuse

of the correct capacity. Reset circuit
breaker.

Rattling, jingling noise or

unfamiliar sounds.

■ Anything is on top of or behind the

refrigerator when the refrigerator is
operating.

■ Remove objects from the top or from

behind the refrigerator.

■ These are “normal” operating

sounds: humming from fans,
clicking from thermostat or defrost
cycle, or defrost water draining into
the defrost pan.

■ Read the "Normal operating sounds"

on page 6.

Ice maker will not make ice.

(Factory-installed on model
RT14DM — optional accessory for
model RT14DK)

■ Freezer compartment has had

enough time to get cold. With a
new refrigerator, it may require
cooling overnight to reach proper
temperature.

■ Allow freezer to get cold enough.

■ Signal arm is in the down position

to start ice maker.

■ Put signal arm in the down position.

■ Water valve is turned to open

position and water is reaching the
ice maker.

• Turn water valve to open position.

Water in the defrost pan.

■ Weather is hot and muggy.

■ Hot and muggy weather can cause

water to collect in the drain pan.
Since water levels may reach half-full
in the pan, be sure to level the
refrigerator so the pan does not
overflow.

Light does not work.

■ Fuse has blown or circuit breaker

has tripped.

■ Replace fuse with a time-delay fuse

of the correct capacity. Reset circuit
breaker.

■ Power cord is plugged into a live

circuit with proper voltage.

■ Firmly plug power cord into electrical

outlet. Check circuit voltage at fuse/
circuit breaker box.

■ Bulb is burned out.

■ Replace bulb with an apphance bulb.

FoUow instructions on Page 5.

Motor runs too long.

■ Condenser is free of hnt and dust.

■ Remove dust and lint from the

condenser coils with a vacuum
cleaner.

■ Weather or room is hot or muggy.

■ If the temperature outside or inside

your home is warm, motor-rurming
noises are normal.

■ Door has been opened frequently or

a large amount of food has been
added to the refrigerator or freezer
compartment.

■ Decide which food items you need

before opening the refrigerator or
freezer section. Motor noise is also
normal when large amounts of food
are added to the refrigerator/freezer
compartments.
Remember — your new refrigerator

may be larger than your old
refrigerator. It may have more space
to cool, which requires a longer-
running motor.

Page 9

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