Whirlpool EH15OCXK - Manual (Page 7)

If you need service or help,
be oft by calling the
1. Before calling for service :
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If electricity goes off
Learn how long power wll
power company,
1. If service is to be interrupted 24 hours or less
keep freezer closed. Most food will stay frozen,
2. If service is to be interrupted longer than 24
hours, do this:
(a) Remove all frozen food and store In a fro­
zen food locker. Or...
(b) Placedryiceontopof food, using as large
pieces as possible. Protect your hands with
gloves when using dry ice
(c) If neither food locker storage nor dry ice is
available, use or can perishable food at
once.
3. The length of time food will stay frozen de­
pends on several factors. For instance: a full
freezer will remain cold longer than a freezer
only partially filled. And a freezer full of meat
will stay cold longer than a freezer filled with
baked goods. Also, if the food still contains
ice crystals, it may be safely refrozen, al­
though the quality and flavor may be af­
fected, Use this food as soon as convenient. If
the condition of the food is poor or is any way
questionable, it is wise to dispose of it.
If freezer stops running
1. Check to see if power cord is plugged into
the outlet.
2. Check fuse box or circuit breaker.
3. Check electric company for a power failure
It motor seems to run too long
1. If large amounts of unfrozen food have been
put into the freezer, motor will run longer.
2. On hot summer days or if room is hot, motor
will run longer to provide correct amount of
cooling
If freezer feels warm
During normal operating conditions the freezer
transfers heat removed from food packages and
air space to the outside room air. The freezer cab­
inet may feel warm.
If frost builds up on the trim strip around top of
cabinet
1. Check the fit of the lid fo make sure it is seal­
ing. With the lid closed, press down firmly on
the edges or at the center of the lid. This pres­
sure will cause the flexible lid to fit flat against
the cabinet and seal.
2. Do not open or close the lid by grasping a
corner. Use the handle.
2. If you need service :
If your WHIRLPOOL"
appliance ever needs
service anywhere in
the United States, help
-<a3ai|iB8S*r .0 yCTeoril
Whirlpool franchised
, '. TEOH-OARE ' service
; representative.
Whirlpool maintains
a nationwide network
of franchised TECH-CARE service companies to ful­
fill your warranty and provide after-warranty ser­
vice and maintenance to keep your WHIRLPOOL
appliance in peak condition.
You'll find your nearest TECH-CARE service com­
pany listed in your local telephone book Yellow
Pages under APPLIANCES - HOUSEHOLD - MAJOR -
SERVlOE & REPAIR. Should you not find a listing,
dial the Whirlpool COOL-LINE " service assis­
tance toll-free telephone number;
Continental U.S...................... Dial (800) 253-1301
In Michigan............................. Dial (800) 632-2243
Alaska and Hawaii ................ Diai (800) 253-1121
it you move. ..To make sure that your appliance
is correctly installed and to insure its continued
satistactory
operation, please telephone your
nearest TECH-CARE " service company for instal­
lation or to get the name of a qualified installer.
(Installation cost will, ot course, be paid by you.)
Helpful hints. ..You can help your TECH-CARE ser­
vice representative give you faster service if you
include the model and serial number of your
appliance when requesting service. Also, retain
your sales slip and warranty to verify your war­
ranty status.