Whirlpool EC5100 - Manual (Page 10)

If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance...
Performance problems often result from litfle
things you can find and fix yourself without
tools of any kind.
Unit does not run:
• Cycle Control Knob must be in the "ON”
position.
• Check to see that power cord is plugged in.
• Check for blown fuse or tripped circuit
breaker in electrical supply to machine.
• Room temperature must be above 55°F.
(13°C). Otherwise, bin thermostat may sense
cold room temperature and shut off even
though bin is not fuli of ice. Also, unit may not
restart once it does shut off.
Unit runs but produces no ice:
• Cycle Control Knob must be in the "ON"
position.
• Check water supply to make sure it is open.
• If ice machine is operated at an elevation of
2,000 feet or more above sea level, both the
bin thermostat and ice thickness thermostat
need to be recalibrated. See Installation
Instructions.
Unit runs but produces very little ice:
• Room temperature may be extremeiy high,
over 90°F. (32°C). In this case, it is normal for
ice production to be low.
• Dirt or lint may be blocking the air flow
through the finned condenser. Condenser
needs to be cleaned.
• Check to see if the unit has a scale build-up
in water and freezing system. Clean, if
necessary.
Grid is not cutting ice sheets:
• Check the grid harness plug to make sure the
connection is secure.
Taste in ice cubes:
• There may be an unusually high mineral
content in water supply. Water may need to
be filtered or treated.
• Do not store any foods in the ice bin.
• Packaging material not all removed.
A more detailed “Trouble Diagnosis Chart” and
other technical information is shipped with
each unit and is located in the unit compart­
ment section.
Service repair and replacement parts man­
uals may be ordered directly from:
Whirlpool Corporation
Whirlpool Drive
Attention: Literature Department
La Porte, Indiana 46350
Specify the model number of the ice machine
when ordering.
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