Solving common dishwashing problems, Solution chart – Whirlpool 980 Series User Manual

Page 20

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Solving Common

Dishwashing Problems

A convenient checklist for handling minor performance problems. Go over this list before
calling for service. If you are unable to solve your dishwasher's problem, turn to page 24 for
service information.

Solution chart

PROBLEM

CAUSE

SOLUTION

Food soil left

Improper loading

Follow loading instructions on pages 6-9.

on dishes

Water temperature

Use the HIGH TEMP WASH option. Do not

too low

use the LOW ENERGY RINSE option. If
needed, turn home water heater up to ensure

water entering dishwasher is 120°F (49°C)
minimum. See To check water temperature"
on page 19. NOTE: In some cases, loads may
not dry as well when using the HIGH TEMP
WASH option.

Use of irKX>rrect, too

Use recommended dishwasher detergents only.

little or ineffective

Follow recommendations on page 10 for

detergent

amounts. Never use less than one tablespoon
per load. Detergent must be fresh to be effec­
tive. Always store detergent tightly-closed in a
cool, dry place.

Detergent cakes in

Use fresh detergent only. Do not allow deter-

dispenser

gent to sit for several hours in a wet dispenser.
Check dispenser for caked detergent. Clean

dispenser when caked detergent is present.

Insufficient fill due to

Home water pressure should be 20 to 120

low water pressure

pounds per square inch (psi) for proper
dishwasher fill. A booster pump on the water
supply may be necessary if pressure is

too low.

Slowdown of wash

Never use soap or lauixlry detergents. Use

arm due to high suds

recommended dishwasher detergents only.

Spotting

Hard water or high

Use rinse agent to help prevent spotting

and filming

mineral content in

and filming. See page 11. To remove hard

water

water film, see “Removing spots and film” on
page 22.

Water temperature

Use the HIGH TEMP WASH option. Do not

too low

use the LOW ENERGY RINSE option. If
needed, turn home water heater up to ensure

water entering dishwasher is 120°F (49°C)

minimum. See To check water temperature”

on page 19. NOTE: In some cases, loads may

not dry as well when using the HIGH TEMP

WASH option.

Use of incorrect

Use recommended dishwasher detergents only.

detergents

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