Classe Audio CDP-100 - Manual (Page 26)

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Troubleshooting
In general, refer any service problems to your Classé dealer. Before contacting
your dealer, however, check to see if the problem is listed here. If it is, try the
suggested solutions. If none of these solves the problem, contact your Classé
dealer.
1. My CD is skipping.
• Gently clean the disc itself using a damp, soft cloth, wiping along
the radius of the disc rather than around the circumference.
(Cleaning discs in this manner minimizes the chance of
damaging the disc.)
• The CD itself may already be damaged. Try several other
discs, to see whether the problem is widespread or limited to a
particular CD.
2. There is no sound and the Standby LED is not lit.
• Ensure the player is plugged into the AC mains, and that the AC
mains are operating normally.
• Check that the main power switch on the rear of the unit is on.
• Your display may be set to timeout, and the CDP-100 may
simply be in pause or stop mode. Touch the screen to reactivate
it so you can see the state of the unit, or simply press the Play
key on the remote control.
• Unplug the unit for at least thirty seconds and then plug it in
again; try powering it up. (Sometimes a brownout or short-term
loss of power might require a restart.)
• Verify that the AC mains is not out of range. The unit will
automatically attempt to protect itself from improper AC mains
voltages by not powering up.
• If none of these solutions work, please consult your Classé dealer
for assistance. There are no user-serviceable parts inside your
unit.
3. A disc was inserted, but the machine rejected it and asked for
another disc to be inserted.
• Check that the disc is compatible with your unit. The CDP-100
will play CD Audio discs only.
• Ensure that the disc surface is clean, and try reinserting it.
• Check that the label side of the CD is facing up.
4. The disc is spinning but there is no sound in one or both channels.
• Check that both interconnect cables are properly connected
between the outputs of the CDP-100 and the inputs of your
preamplifier or integrated amplifier.
• Ensure that the preamplifier/amplifier units being used are
properly configured. (You may need to consult those units’
owner’s manuals for more information.)