Cjuestions? use this problem solver, If ¥)m need service – GE JGKS16GEH User Manual

Page 15

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CJuestions?

Use This Problem Solver

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PEOBLEM

POSSIBLE CAUSE AND REMEDY

OVEN WILL NO!' WORK

® Plug on range is not conipleiely inserted into the outlet receptacle.

® Circuit breaker in house has been tripped, or fuse has been blown.

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OVEN LIGHT DOES

NOT WORK

® Light bulb is loose.

® Bulb is defective. Replace.

® Switch which operates oven light is broken. Call for service.

FOOD DOES NOT
BROIL PROPERLY

® OVEN TEMP knob not set at BROIL. Broiler will not operate if OVEN

TEMP knob is turned past BROIL.

® Food is being cooked on hot pan.

® Utensils are not suited for broiling.

FOOD DOES NOT ROAST
OR BAKE PROPERLY

® OVEN SET knob not set on AUTO. OVEN when using Automatic Oven

Timer.

® OVEN TEMP knob not set correctly.

® Shelf position is incorrect. Check Roasting and Baking pages.

® Oven shelf is not level.

® Wrong cookware is being used. When roasting, pan is too small.

® Foil tent not used when needed to slow down browning during roasting.

MOISTURE INSIDE AND
OUTSIDE OVEN

® Be sure oven vent duct is not blocked or covered.

5

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if you need more help.. .call, toll free:
GE Answer Center®

800.626.2000

information service

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1:7

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If ¥)M Need Service

To obtain service, see your warranty

on the back page of this book.

We’re proud of our service and

want you to be pleased. If for some
reason you are not happy with the

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steps to follow for further help.

FIRST, contact the people who

serviced your appliance. Explain

why you are not pleased. In most
cases, this will solve the problem.

NEXT, if you are still not pleased,
write all the details—including

your phone number—to:

Manager, Consumer Relations
GE Appliances

FINALLY, if your problem is still
not resolved, write:

Major Appliance
Consumer Action Panel
20 North Wacker Drive

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Louisville, Kentucky 40225

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