Amsf), Consumer services, Help for you by phone – GE 49-4562 User Manual

Page 22

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Consumer Services

At General Electric we’re committed to providing you with the best appliances we know how
to build and we know that you want your appliances to give you many years of dependable
service.

Our Consumer Services are designed with your needs and wants in mind.

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Warranty Protection

Your new appliance is a well designed and engineered
product. Before it left the factory, it went through

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you have a written warranty to protect you.

See the warranty on the back page of this book for
details.

Prompt Service at your Convenience

Whether your appliance is In or out of warranty,
you're just a phone call away from our nationwide

network of Factory Trained Service professionals.

Simpiy caii our QE sen/ice organization. Ybu’li find
them in the White Pages under “General Electric

Company" or “General Electric Factory Service,"
and in the Yellow Pages under “General Electric
Customer Care* Service."

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technician drives a fully-stocked parts service truck
so that, in most cases, the repair can be completed

We’re proud of our service and want you to be

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with the service you receive, here are three steps to
follow for further help.

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FIRST, contact the people who serviced your

appliance. Explain why you are not pleased. In most
cases, this wili solve the problem.

NEXT, if you are siiii not pleased write aii the details
— Including your phone number to:

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General Electric Company
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FINALLY, if your problem is still not resolved, write:

Major Appliance Consumer Action Panel

20 North Wacker Drive
Chicago, Illinois 60606

Service Contracts

For iroubie«lree senricO beyond

the written warranty period.

if you prefer to budget your repair expenditures
instead of being surprised by them, GE offers

service contracts for varying lengths of time on
ail GE major appliances, with a contract, we’ll

keep your appliance in good operating

condition during the contract period at

no additional charge. Service contracts

let you pay today's prices for service

a month, a year, or several years from

A now. And, you’ll receive service from

GE trained service technicians using

only Genuine QE parts.

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The Quick System

You can save money and time
by doing It youfseil.

For do-it-yourselfers who would
prefer tc fiX GE major appliances

themselves...GE offers an industry
first, the Quick FI

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System.

A program for do-it-yourself appliance repair,

the system Includes $t$,

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manuals for refrigerators, most non-microwave

electric ranges, dishwashers, and standard

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specially packaged replacement parts, and

technical help with a toll free 800 number.

Help for You By Phone

Should you need help in the selection and purchase
of new appliances, or have questions about the

operation of the GE appliances you now own-orhave

any other questions about our consumer products

or services, you are only a TOLL-FREE call away.

The GE Answer CenterTM 800.626 .2GCG
consumer information service is open 24 hours a
day, seven days a week.

Our staff of experts stands ready to assist you
anytime.

Your Direct Line to General Electric

The GE Answer CenteT800.626.2000

23

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