Troubleshooting, Before calling for service – Kenmore 721.61289 User Manual

Page 62

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TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the
operating problem in the list below and try the solutions listed for each problem.

If the microwave oven still does not work properly, contact the nearest GoldStar Authorized Service Center.

GoldStar Authorized Service Centers are fully equipped to handle your service requirements.

Problem

Possible Causes

Oven does not start

• Is the power cord plugged in?
• Is the door closed?
• Is the cooking time set?

Arcing or Sparking

' Are you using approved cookware?
• Is the oven empty?

Incorrect time of day

• Reset the time of day.

Unevenly Cooked Foods

’ Are you using approved cookware?
' Is the glass turntable in the oven?

Did you turn or stir the food while it was cooking?

0

Were the foods completely defrosted?

• Was the time/cooking power level correct?

Overcooked Foods

• Was the time/cooking power level correct?

Undercooked Foods

»

Are you using approved cookware?

• Were the foods completely defrosted?

• Was the time/cooking power level correct?

»

Are the ventilation ports clear?

Improper Defrosting

Are you using approved cookware?

Was the time/cooking power level correct?

• Did you turn or stir the food during the defrosting cycle?

FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE

STATEMENT (U.S.A. ONLY)

WARNING:
This equipment generates and uses ISM frequency
energy and if not instailed and used properly, that is

in strict accordance with the manufacturer's instruc­

tions, may cause interference to radio and television

reception. It has been type tested and found to

comply with limits for iSM Equipment pursuant to
part 18 of FCC Rules, which are designed to provide

reasonable protection against such interference in a
residential installation.

However, there is no guarantee that interference will

not occur in a particular Installation. If this equipment

does cause interference to radio or television recep­
tion, which can be determined by turning the equip­

ment off and on, the user is encouraged to try to cor­
rect the interference by one or more of the following:

• Reorient the receiving antenna of the radio or televi­

sion.

' Relocate the Microwave Oven with respect to the

receiver.

• Move the microwave oven away from the receiver.
• Plug the microwave oven into a different outlet so

that the microwave oven and the receiver are on dif­

ferent branch circuits.

The manufacturer

is not responsible for any radio

or TV interference caused by

unauthorized modifi­

cation

to this microwave oven. It is the responsibility

of the user to correct such interference.

20

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