Before you call – Kenmore 790.4778 User Manual

Page 24

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Before You Call

Solutions to Common Problems

OCCURRENCE

POSSIBLE CAUSE / SOLUTION

Oven smokes excessively during
broiling.

Oven door is closed. Door should be open during broiling.

Meat too close to the broiler unit. Reposition the rack to provide more

clearance between the meat and the broiler. Preheat broil element for
quick searing operation.

Meat not properly prepared. Remove excess fat from meat. Slash
remaining fatty edges to prevent curling, but do not cut into the lean.

Grid on broiler pan wrong side-up. Grease does not drain into broiler pan.

Always place the grid on the broiler pan with the ribs up and the slots
down to allow grease to drip into the pan.

Broiler pan used without grid or grid cover with foil. DO NOT use the

broiler pan without the grid or cover the grid with foil.

Oven needs to be cleaned. Grease has built up on oven surfaces. Regular

cleaning is necessary when broiling frequently. Old grease or food spatters
cause excessive smoking.

Poor baking results.

Many factors affect baking results. See Baking for hints, causes and

corrections. See Adjusting Oven Temperature.

Self-cleaning cycle does not work.

Make sure the oven door is closed.

Controls not set properly. Follow instructions.

Self-cleaning cycle was interrupted. Stop time must be set 2-4 hours past

the start time. Follow steps under "Stopping or Interrupting a Self-Cleaning

Cycle" in this Use & Care Guide.

Soil not completely removed after

self-cleaning cycle is completed.

Failure to clean bottom, from top of oven, frame of oven or door area

outside oven seal. These areas are not in the self-cleaning area, but get

not enough to burn on residue. Clean these areas before the self-cleaning

cycle is started. Burned on residue can be cleaned with a stiff nylon brush
and water or a nylon scrubber. Be careful not to damage the oven gasket.

Excessive spillovers in oven. Set the self-clean cycle for longer cleaning

time.

Flames inside oven or smoke from

vent.

Excessive spillovers in oven. This is normal, especially for high oven

temperatures, pie spillovers or for large amounts of grease on bottom of
oven. Wipe up excessive spillovers.

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