Kenmore POWER MISER 153.330652 - Manual (Page 28)

TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE(S) CORRECTIVE ACTION
BURNER WILL NOT IGNITE 1. Pilot not lit 1. Light pilot
2. Thermostat set too low 2. Turn temp, dial to desired temperature
3. No gas 3. Check with gas utility company
4. Dirt in the gas lines 4. Notify utility-install trap in gas line
5. Pilot line clogged 5. Clean, locate source and correct
6. Main burner line clogged 6. Clean, locate source and correct
7. Non-functioning thermocouple 7. Replace thermocouple
8. Non-functioning thermostat 8. Replace thermostat
9. Heater installed in a confined area 9. Provide fresh air ventilation
SMELLY WATER 1. Sulfides in the water 1. Replace the anode with a special anode
PILOT WILL NOT LIGHT 1. Air in gas line 1. Bleed the air from the gas line
2. No gas 2. Check with gas utility company
3. Dirt in gas lines 3. Notify utility-install dirt trap in gas line
4. Pilot line or orifice clogged 4. Clean, locate source and correct
5. Cold drafts 5. Locate source and correct
6. Thermostat ECO switch open 6. Replace thermostat
7. Non-functioning igniter 7. Replace igniter pilot assembly
8. Flammable vapor incident 8. Eliminate flammable vapor source(s)
Call 1-800-4-MY-HOME® (1-800-469-4663)
9. Low gas pressure 9. Check with gas utility company
10. Air for combustion obstructed 10. See service and adjustment section for
inspection and cleaning of flame arrestor
& burner
11. Pilot dirty 11. Clean pilot
PILOT WILL NOT REMAIN LIT 1. Air in gas line 1. Bleed the air from the gas line
2. Dirt in gas lines 2. Notify utility-install dirt trap in gas line
3. Pilot line or orifice clogged 3. Clean, locate source and correct
4. Thermocouple connection loose 4. Finger tighten; then 1/2 turn with wrench
5. Non-functioning thermocouple 5. Replace thermocouple
6. Cold drafts 6. Locate source and correct
7. Flammable vapor incident 7. Eliminate flammable vapor source(s)
Call 1-800-4-MY-HCME® (1-800-469-4663)
8. Low gas pressure 8. Check with gas utility company
9. Air for combustion obstructed 9. See service and adjustment section for
inspection and cleaning of flame arrestor
& burner
10. Pilot dirty 10. Clean pilot
HIGH OPERATION COSTS 1. Thermostat set too high 1. Set temperature dial to lower setting
2. Sediment or lime in tank 2. Drain/flush-provide water treatment if
needed
3. Water heater too small for job 3. Install adequate heater
4. Wrong piping connections 4. Correct piping-dip tube must be in cold
inlet
5. Repair faucets 5. Leaking faucets
6. Gas leaks 6. Check with utility-repair at once
7. Wasted hot water 7. Advise customer
8. Long runs of exposed piping 8. Insulate piping
9. Hot water piping in exposed wall 9. Insulate piping
INSUFFICIENT HOT WATER 1. Thermostat set too low 1. Turn temperature dial to desired setting
2. Sediment or lime in tank 2. Drain/flush-provide water treatment if
needed
3. Water heater too small 3. Install adequate heater
4. Wrong piping connections 4. Correct piping-dip tube must be in cold
inlet
5 Repair faucets 5. Leaking faucets
6. Wasted hot water 6. Advise customer
7. Long runs of exposed piping 7. Insulate piping
8. Hot water piping in outside wall 8. Insulate piping
9. Low gas pressure 9. Check with gas utility company
SLOW HOT WATER
RECOVERY
1. Insufficient air 1. Provide ventilation to water heater.
Check flue way, flue baffle, and burner
2. Flue clogged 2. Clean flue, locate source and correct
3. Low gas pressure 3. Check with gas utility company
4. Improper calibration 4. Replace thermostat
5. Thermostat set too low 5. Turn temperature dial to desired setting
6. Water heater too small 6. Install adequate heater
7. Wrong piping connections 7. Correct piping-dip tube must be in cold
inlet
8. Advise customer 8. Wasted hot water
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