Before you calf, Occurrence possible cause/solution – Kenmore 790.72114 User Manual
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Before You Calf
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Range is not level.
Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of range until the rack is level. When range is level, cooktop may
appear out of alignment if countertop is not level.
Weak, unstable floor. Be sure floor is level and can adequately support range. Contact
a carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment may make range appear to be unlevel. Be sura cabinets
are square and have sufficient room for range clearance.
Cannot move appliance easily. Appliance
must be accessible for service.
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the
problem.
Contact builder or installer to make appliance accessible.
Carpeting interferes with range. Provide sufficient space so range can be lifted over
carpet.
Gas line is hard-piumbed. Have a flexible A.G.A./C.G.A. approved metal appliance
connector installed.
Surface burners do not light.
Surface Controi knob has not been completely turned to LITE. Push in and turn the
Surface Control knob to LITE until burner ignites and then turn control knob to desired
flame size.
Burner ports are clogged. With the burner off, use a small-gauge wire or needle to clean
ports. See ’Surface Burners" in the cleaning chart under Care & Cleaning for additional
cleaning instructions.
Range power cord is disconnected from outlet (Electric Ignition Models only). Be sure
cord is securely plugged into the outlet. Pilot ignition models - is pilot lit.
Electrical power outage {electric ignition models only). Burners can be lit manually. See
Setting Surface Controls.
Su rface bu mer flame bums halfway around.
Burner ports are clogged. With the burner off, clean ports by using a small-gauge wire
or needle.
Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until
fíame is fult. Dry the burners thoroughly following instructions in the Care & Cleaning
section.
Surface burner flame is orange.
Dust particles in main line. Aiiow the burner to operate a few minutes until flame turns
blue.
In coastal areas, a slightly orange flame is unavoidable due to salt air.
Oven does not operate.
Be sure the oven controls are set correctly for the desired function. See Setting Oven
Controls or Entire Appliance Does Not Operate (see below).
Be sure regulator gas valve is "ON". See installation instructions.
Entire appliance does not operate.
Make sure electrical cord/plug is plugged tightly into outlet (electric ignition models only).
Service wiring not complete. Contact your authorized Sears Service Center for
assistance.
Electrical power outage (electric ignition models only). Check house lights to be sure.
Call your local electric company for service. Surface burners can be tit manualiy. See
Setting Surface Controls.
Be sure gas supply is turned on.
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