Kenmore 3948598A - Manual (Page 14)

Washer stops, won’t fill, rinse or agitate
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Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged? Turn off the
water and remove inlet hoses from the washer. Remove any
accumulated film or particles. Reinstall hoses, turn on water
and check for leaks.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
Does the water level seem too low, or does the washer
appear to not fill completely?
The top of the agitator is
much higher than the highest water level. This is normal and
necessary for clothes to move freely.
Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
Are you using an extension cord? Do not use an extension
cord.
Is the washer overloaded? Wash smaller loads.
Washer won’t drain or spin
■ Is the drain hose clogged, or the end of the drain hose
more than 96" (244 cm) above the floor?
See the
Installation Instructions for proper installation of drain hose.
■ Is the lid open? The lid must be closed to operate,
■ Is there excessive sudsing? Always measure detergent.
Follow manufacturer’s directions.
Washer continues to fill or drain, cycle seems stuck
■ Is the top of drain hose lower than the water level in
washer? The top of the hose must be higher than the water
level in the washer for proper operation. See the Installation
Instructions.
■ Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe? The drain hose should be loose yet
fit securely. Do not seal the drain hose with tape. The hose
needs an air gap. See the Installation Instructions.
Wash temperature not what I selected
■ Are the hot and cold water inlet hoses reversed? See the
Installation Instructions for more information. As your
frequency of loads washed increases, the water temperature
may decrease tor hot and warm temperature selections. This
is normal.
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