Kenmore ULTRASOFT 625.38888 - Manual (Page 19)

SECTION 3 CARE OF YOUR WATER SOFTENER
D. CHECKLIST ... TO HELP YOU SAVE MONEY
If your water softener fails to work, make the following easy checks. Often, you will find what's wrong your­
self and you won't have to call and wait for service. If you do not find anything wrong, while making the
checks, and your softener still does not work, call your Sears Service Department.
Note:
1. Also read ERROR CODE, page 5-2.
2. If an error code is not displayed, press SELECT button. Move black bar to Service Mode and press SELECT.
Then, move black bar to Set Model and press SELECT. The display must show HF45. If any other number
shows, the face plate computer is working on incorrect input and would probably be the cause of the problem.
To set HF45, press either the UP A or DOWN V button. When HF45 shows, press SELECT twice to return
to the normal operating screen. Reset the present time, hardness number, etc., pages 1-3 and 1-4.
PROBLEM CAUSE CORRECTION
No soft water No salt (or salt bridged) in the storage tank Add salt, or break the salt bridge (page 3-1).
Press ON/OFF-HOLD (RECHARGE NOW)
button and hold for 3 seconds to start a
regeneration (see page 2-1).
Transforrmer unplugged at the wall outlet,
or power cable leads loose from the
electronic
board, fuse blown, circuit
breaker popped, or circuit switched off.
Check for loss of power due to any of these
and correct. With the power back on, look at
the time display and read PROGRAM
MEMORY, page 1-4.
Manual bypass vaive(s) in bypass position Look at FIG.1400 page 4-1. Move the stem in
a single valve to service. In a 3-valve bypass,
open the inlet and outlet valves, and be sure to
fully close the bypass valve.
Dirty, plugged or damaged nozzle &
venturi
Take apart and clean or replace damaged
parts (see page 3-2).
Valve drain hose plugged or restricted The drain hose must not have kinks, sharp
bends, or be raised too high above the
softener (see page 16 in your installation
manual).
Water hard sometimes Hardness number setting too low Press Select, move the black bar to Settings
and press Select again. Move black bar to
Hardness, press select. Read the hardness
number in the display and be sure the same
grains per gallon is shown on your water
analysis report. See page 1 -4 to reset.
Using hot water when softener is
regenerating
Avoid using hot water during this time because
the water heater refills with hard water (see
Automatic Bypass, page 2-6).
Increase in the grains of hardness in your
water supply
Ask your Sears retail store for a new water
analysis. Then make a new hardness number
setting (page 1-4).
3 - 4
Problems, Questions? Call 1-800-426-9345 Kenmore Water Line