The ice cubes are hollow or small, Temperature is too warm, There is interior moisture buildup – Kenmore 10646033801 User Manual

Page 9: Items in meat pan/crisper are freezing, Off-taste, odor or gray color in the ice, The ice dispenser will not operate properly

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The ice cubes are hollow or small

Temperature is too warm

Check the following:

■ Are the air vents blocked in either compartment?

■ Are the door(s) opened often?

Has a large amount of food just been added to the
refrigerator or freezer?

■ Are the controls set correctly for the surrounding conditions?

There is interior moisture buildup

NOTE: Some moisture is normal.

■ Are the air vents blocked in the refrigerator?

■ Are the door(s) opened often?

Is the room humid?

■ Are the controls set correctly for the surrounding conditions?

■ Was an automatic self-defrost cycle completed?

Items in meat pan/crisper are freezing

The temperature inside the meat pan/crisper may become too

cold, especially when using some additional control panel
features. Adjust the meat pan control to the closed setting.

The ice maker is not producing ice or not enough ice

Is the ice maker wire shutoff arm or switch (depending on
models) in the OFF position?

Is the water line shutoff valve to the refrigerator turned on?

Has the ice maker just been installed? Is the freezer

temperature cold enough to produce ice? Wait 24 hours
after ice maker hookup for ice production to begin. Allow
3 days after ice production begins to completely fill ice
container.

Does the ice maker mold have water in it or has no ice
been produced? Make sure your refrigerator has been
connected to a water supply and the supply shutoff valve is

turned on.

Has a large amount of ice just been removed? Allow

24 hours for ice maker to produce more ice.

Is there a water filter installed on the refrigerator? The

filter may be clogged or installed incorrectly.

Is an ice cube jammed in the ice maker ejector arm?
For models with an interior ice bin, remove the ice from the
ejector arm with a plastic utensil.

Is a reverse osmosis water filtration system connected to

your cold water supply? See “Water Supply Requirements”

in either the Installation Instruction booklet or the Use and
Care Guide.

This is an indication of low water pressure.

Check the following:

■ Is the water shutoff valve fully open?

■ Are there kinks in the water lines that could restrict water

flow?

■ If you are using a water filter, remove the filter and operate the

dispenser. If water flow increases, the filter is clogged or
incorrectly installed.

■ Is a reverse osmosis water filtration system connected to

your cold water supply? See “Water Supply Requirements”

in either the Installation Instructions or the Use and Care
Guide.

■ If you still have questions regarding your water pressure, call

a licensed, qualified plumber.

Off-taste, odor or gray color in the ice

Check the following:

■ Are the plumbing connections new, causing discolored or off-

flavored ice?

■ Have the ice cubes been stored too long?

■ Does the freezer and ice bin need to be cleaned?

■ Has food in the freezer or refrigerator been wrapped

properly?

■ Does the water contain minerals (such as sulfur)? A filter

may need to be installed to remove the minerals.

■ Is there a water filter installed on the refrigerator? Gray or

dark discoloration in ice indicates that the water filtration
system needs additional flushing.

The ice dispenser will not operate properly

Check the following:

Is the freezer door closed completely?

Is the ice bin installed correctly?

Is there ice in the bin?

Has the ice frozen in the ice bin?

Is ice stuck in the delivery chute?

Has the wrong ice been added to the bin? Use only cubes
produced by the current ice maker.

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