Kenmore 3948597B - Manual (Page 15)

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Load too wet
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).
Did you use a cold rinse? Cold rinses leave loads wetter
than warm rinses. This is normal.
Residue or lint on load
Did you sort properly? Sort lint givers (towels, chenille) from
lint takers (corduroy, synthetics). Also sort by color.
Did you overload the washer? The wash load must be
balanced and not overloaded. Clothes should move freely.
Lint can be trapped in the load if overloaded. Wash smaller
loads.
Did you seiect the correct water level? The water level
should be correct for the load size. Clothes should move
freely in the water.
Did you use enough detergent? Follow manufacturer’s
directions. Use enough detergent to hold the lint in the water.
Did you line dry your clothing? If so, you can expect some
lint on the clothing.
Check the following:
Was paper or tissue left in the pockets?
Is your water colder than 70°F (21 °C)? Wash water colder
than 70“F (21 °C) may not completely dissolve the detergent.
Did you use the proper cycle time for the load? Reducing
wash time (duration) is another way to reduce lint.
Stains on load
Did you follow the manufacturer’s directions when adding
detergent and fabric softener? Measure detergent and
fabric softener. Use enough detergent to remove soil and hold
it in suspension. Dilute fabric softener and add to the rinse
portion of a cycle only. Do not drip fabric softener on clothes.
Is there above average iron (rust) in water? You may need
to install an iron filter.
Did you properly sort the load? Sort dark clothes from
whites and lights.
Did you unioad the washer promptly? To avoid dye transfer,
unload the washer as soon as it stops.
Load is wrinkled
Did you unload the washer promptly? Unload the washer
as soon as it stops.
Did you use the right cycle for the load being washed?
Use the cycle for Casual or Permanent Press clothes or
another cycle with low spin speeds (if available) to reduce
wrinkling.
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely
during washing.
Was the wash water warm enough to relax wrinkles, or
are you using warm rinses? If safe for the load, use warm or
hot wash water. Use cold rinse water.
Are the hot and cold water hoses reversed? Check to be
sure the hot and cold water hoses are connected to the right
faucets. See the Installation Instructions.
Load is tangled or twisted
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely
during washing.
Did you wrap items around the agitator? Drop items
loosely into the washer. Do not wrap items around the
agitator.
Gray whites, dingy colors
Did you properly sort the load? Dye transfer can occur
when mixing whites and colors in a load. Sort dark clothes
from whites and lights.
Was the wash temperature too low? Use hot or warm
washes if safe for the load. Hot water should be at least
111 °F (44'’C) to clean heavy soils.
Did you use enough detergent, or do you have hard
water? Use more detergent for washing heavy soils in cold or
hard water.
Are the hot and cold water hoses reversed? Check to be
sure the hot and cold water hoses are connected to the right
faucets. See the Installation Instructions.
Garments damaged
■ Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
■ Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely
during washing.
■ Did you add chlorine bleach properly? Do not pour chlorine
bleach directly onto load. Wipe up bleach spills. Undiluted
bleach will damage fabrics. Do not place load items on top of
the bleach dispenser when loading and unloading the washer
(on some models).
■ Did you follow the manufacturer’s care label instructions?
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