Troubleshooting guide – Kenmore 216769500 User Manual

Page 8

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TROUBLESHOOTING

GUIDE

Before calling for service, review this list, it may save you time and expense. This list
includes common occurences that are not the resuit of defective workmanship or
materials in this appliance.

PROBLEM

CAUSE

CORRECTION

REFRIGERATOR OPERATION

Refrigerator does not run.

• Refrigerator is plugged into a

circuit that has a ground fault

interrupt,

• Temperature control is in the

OFF position,

• Refrigerator may not be plugged

in. or plug may be loose.

• House fuse blown or tripped

circuit breaker.

• Power outage.

• Use another circuit. If you are unsure about the outlet,have

it checked by a certified technician.

• See Setting the Temperature Control Section.

• Ensure plug is tightly pushed into outlet.

• Check/replace fuse with a 15 amp time-delay fuse. Reset

circuit breaker.

• Check house lights. Call local Electric Company.

Refrigerator runs too much or

too iong.

• Room or outside weather is hot.

• Refrigerator has recently been

disconnected for a period of
time.

• Large amounts of warm or hot

food have been stored recently.

• Doors are opened too frequently

or too long.

• Refrigerator door may be slightly

op©n.

• Temperature Control is set too

low.

• Refrigerator gasket is dirty,

worn, crad<ed, or poorly fitted.

• It's normal for the refrigerator to work harder under these

conditions.

• It takes 4 hours for the refrigerator to cool down

completely

• Vl/arm food will cause refrigerator to run more until the

desired temperature is reached.

• vyarm air entering the refrigerator causes it to run more.

Open doors less often.

• See "DOOR PROBLEMS” Section.

• Turn control knob to a warmer setting. Allow several hours

for the temperature to stabilize.

• Clean or change gasket. Leaks in the door seal will cause

refrigerator to run longer in order to maintain desired
temperature.

interior refrigerator temperature
is too cold.

• Temperature Control is set too

low.

• Turn the control to a warmer setting. Allow several hours

for the temperature to stabilize.

interior refrigerator temperature
is too wann.

• Temperature Control is set too

warm.

• Door is kept open too long or is

opened too frequently

• Door may not be seating

properly.

• Large amounts of warm or hot

food may have been stored

recently

• Refrigerator has recently been

disconnected for a period of
time.

• Turn control to a colder setting. Allow several hours for the

temperature to stabilize.

• V\/arm air enters the refrigerator every time the door is

opened. Open the door less often.

• See "DOOR PROBLEMS" Section.

• V\/ait until the refrigerator has had a chance to reach its

selected temperature.

• Refrigerator requires 4 hours to cool down completely

Refrigerator external surface
temperature is warm.

• The external refrigerator walls

can be as much as 30°F warmer
than room temperature.

• This is normal while the compressor works to transfer

heat from inside the refrigerator cabinet.

SOUND AND NOISE

Louder sound levels whenever
refrigerator is on.

• Modern refrigerators have

increased storage capacity and
more stable temperatures. They
require a high efficiency

compressor.

• This is normal. When the surrounding noise level is low,

you might hear the compressor running while it cools the
interior.

Longer sound levels when
compressor comes on.

• Refrigerator operates at higher

pressures during the start of the

ON cycle.

• This is normal. Sound will level off or disappear as

refrigerator continues to run.

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