Kenmore 790.4292 - Manual (Page 16)

Before You Call
• Solutions to Common Problems (cont’d)
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Cooktop Zone Control displays E
and LED Main Control displays a 2
digits error code. Induction Cooktop main control has detected a fault or error condition. Try turning
electrical power supply OFF and back ON to cooktop in order to reset Cooktop
main controls. If fault recurs, record fault number and turn power supply to
Cooktop OFF. Call
1-800-4-MY-HOMEr® for assistance (See back cover).
Cooking Zone LED continuously
flashes F Induction Cooktop pan detection sensors do not see the correct cookware. Test
with a magnet to be sure cookware is made with Induction compatible material.
Cookware has been removed from the Cooking Zone without turning the
Cooking Zone OFF. Place cookware back on to the Cooking Zone or if finished
cooking turn off the affected Cooking Zone.
Cookware is not centered over the Cooking Zone properly. Refer to Fig. 20 for
correct cookware placement.
Metal marks on ceramic cooktop
surface
Sliding or scraping of metal utensils on cooktop surface. DO NOT slide cookware
or cooking utensils across the cooktop surface. Use the recommended ceramic
glass cooktop cleaning creme to remove the marks. See "Cooktop Cleaning &
Maintenance" in the
General Care & Cleaning section (Refer to p. 13).
Scratches or abrasions on ceramic
cooktop surface Coarse particles such as salt or sand between cooktop and cookware or
cooking utensils can cause scratches. Be sure cooktop surface and bottoms of
utensils are clean before placing on cooktop. Small scratches do not affect
cooking and will become less visible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been
used. See "Cooktop Cleaning & Maintenance" in the
General Care & Cleaning
section.
Cookware with rough bottoms was used. Use smooth, flat-bottomed cookware
ONLY.
Brown streaks or specks on
ceramic cooktop surface Boil overs are cooked onto cooktop surface. Use a razor blade scraper to
remove soil. See "Cooktop Cleaning & Maintenance" in the
General Care &
Cleaning section (Refer to p. 13).
Areas of discoloration with metallic
sheen on ceramic cooktop surface Mineral deposits from food and/or water. Remove using a ceramic-glass
cooktop cleaning creme. Remember to use cookware with clean, dry bottoms.
For more information See "Cooktop Cleaning and Maintenance" in the
General
Care & Cleaning section.
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