M:- m, M: m, Troubleshooting – Kenmore 25344723104 User Manual

Page 9: Problem cause correction

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M

I

A I I

TROUBLESHOOTING

GUIDE

Before calling for service, review this list. It may save you time and expense. This list
includes common occurences that are not the result of defective workmanship or materials

in this appliance.

PROBLEM

CAUSE

CORRECTION

REFRIGERATOR OPERATION

Refrigerator does not run.

• Refrigerator is plugged into a

circuit that has a ground fault
interrupt.

• Temperature control is in the

OFF position.

• Refrigerator may not be plugged

in, or plug may be loose.

» House fuse biown or tripped

circuit breaker.

• Power outage.

• Use another circuit. If you are unsure about the outlet.have

it checked by a certified technician.

• See "SETTING THE TEMPERATURE CONTROL" Section.

• Ensure plug is tightly pushed into outlet.

• Check/replace fuse with a 15 amp time-delay fuse. Reset

circuit breaker.

• Check house lights. Call local Electric Company.

Refrigerator runs too much or
too iong.

• Room or outside weather is hot.

• Refrigerator has recently been

disconnected for a period of
fime.

• Large amounts of warm or hof

food have been stored recently.

• Doors are opened too frequently

or too long.

• Refrigerator door may be slightly

open.

' Refrigerator gasket is dirty,

worn, cracked, or poorly fitted.

• It's normal for the refrigerator to work harder under these

conditions.

• It takes 4 hours for the refrigerator to cool down

completely.

• Warm food will cause refrigerator to run more until the

desired temperature is reached.

• Warm air entering the refrigerator causes it to run more.

Open doors less often.

• See "DOOR PROBLEMS" Section.

• Clean or change gasket. Leaks in the door seal will cause

refrigerator to run longer in order to maintain desired

temperature.

Interior refrigerator temperature
is too cold.

• Temperature Control is set too

low.

• Turn the control to a warmer setting. Allow several hours

for the temperature to stabilize.

Interior refrigerator temperature
is too warm.

• Temperature Control is set too

warm.

• Door is kept open too long or is

opened too frequently.

» Door may not be sealing

properiy.

• Large amounts of warm or hot

food may have been stored

recentiy.

• Refrigerator has recently been

disconnected for a period of
fime.

• Turn control to a colder setting. Allow several hours for the

temperature to stabilize.

• Warm air enters the refrigerator every time the door is

opened. Open the door less often.

• See "DOOR PROBLEMS" Section.

• Wait until the refrigerator has had a chance to reach its

selected temperature.

• Refrigerator requires 4 hours to cool down completely.

Refrigerator external surface
temperature is warm.

• The external refrigerator walls

can be as much as 30°F warmer
than room temperature.

• This is normal while the compressor works to transfer

heat from inside the refrigerator cabinet.

S O U N D A N D

NOISE

Louder

sound levels whenever

refrigerator is on.

• Modern refrigerators have

increased storage capacity and
more stable temperatures. They

require a high efficiency

compressor.

• This is normal. When the surrounding noise level is low,

you might hear the compressor running while it cools the

interior.

Longer sound levels when
compressor comes on.

• Refrigerator operates at higher

pressures during the start of the
ON cycle.

• This is normal. Sound will level off or disappear as

refrigerator continues to run.

m:-

m,

.Q.:

m:

m.

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