Bose 301 - Manual (Page 11)

IF THE TROUBLE PERSISTS IN ONE OR BOTH SPEAKERS, con­
tact your dealer. He will verify the defect and will arrange for serv­
ice either at our factory-authorized service agency or by the BOSE
factory. If It becomes necessary for you to return your unit to the
factory, you must obtain a return authorization number from the
Customer Service Department at BOSE. This number
must appear
clearly on the outside of the carton or the unit will not be received
by the factory. BOSE Corporation will make every effort to remedy
any problem within the terms of the warranty at a minimum in­
convenience to you.
8. FULL FIVE YEAR WARRANTY
BOSE warrants the Model 301 Loudspeaker System to be free from de­
fects in materials and workmanship for a period of five years from the
original dale of purchase. During that period. BOSE will remedy all such
defects, without charge for parts or labor, upon return of the unit together
with the original sales receipt or other proof of purchase to BOSEor to an
authorized BOSE service agency. This warranty does not extend to
damage resulting from Improper installation, misuse, neglect or abuse, or
to exterior appearance.
IN NO EVENT SHALL BOSE BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Should this unit fail within the warranty period, you should contact your
nearest BOSE dealer for service Instructions. The dealer may ask you to
return the unit together with proof of purchase to him. or direct you to
return the unit together with proof of purchase to the nearest authorized
BOSE service agency. Alternatively, you may elect to send the unit di­
rectly to BOSE by carefully following this procedure:
1. Obtain a “Return Authorization” number from the BOSE Customer
Service Department. 100 The Mountain Road. Framingham. Massa­
chusetts 01701.
2. Return the unit together with proof of purchase to BOSE Corporation.
100 The Mountain Road. Framingham, Massachusetts 01701. freight
prepaid in its original shipping carton. If you need a new carton, your
dealer or BOSE Corporation will provide a free replacement carton.
Any damage in transit due to improper packing is not covered by the
warranty and will not be recognized as an insurance claim by the
transportation companies.
Your unit will be repaired and returned to you at BOSE’s expense. If the
defects cannot be repaired after a reasonable number of attempts by
BOSE to do so. you may elect to receive a refund or replacement, but only
if the unit Is returned to BOSE free and clear of all liens and other en­
cumbrances,
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state. Some states do not allow the exclu­
sion or limitation of incidental or consequential damages, so that the
above limitation may not apply to you.
A postage-paid registration card is provided requesting information
about you and your high-fidelity system. The return of this card is en­
couraged. but is not a condition to coverage under this warranty.
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