Toshiba SD-3960SU - Manual (Page 71)

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LIMITED WARRANTY DVD VIDEO PLAYER
Toshiba America Consumer Products, Inc. (“TACP”) and Toshiba Hawaii, Inc. (“THI”) make the following limited warranties to
original consumers for DVD Players purchased and used in the United States. THESE LIMITED WARRANTIES EXTEND TO
THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THIS DVD PLAYER AS A GIFT FROM THE
ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE.
PRODUCTS PURCHASED IN THE U.S.A. AND USED IN CANADA ARE NOT COVERED BY THESE WARRANTIES.
PRODUCTS PURCHASED IN CANADA AND USED IN THE U.S.A. ARE NOT COVERED BY THESE WARRANTIES.
Limited One {1) Year Warranty*
TACP/THI warrants this DVD Player against defects in
materials or workmanship for a period of one (1) year after
the date of the original retail purchase. DURING THIS
PERIOD TACP/THI WILL, AT TACP/THI’S OPTION.
REPAIR OR EXCHANGE A DEFECTIVE DVD PLAYER
WITH A NEW OR REFURBISHED DVD PLAYER, AT
TACP/THI’S OPTION. DURING THE INITIAL NINETY (90)
DAYS, THIS REPAIR OR EXCHANGE WILL BE WITHOUT
CHARGE TO YOU, EXCEPT YOU MUST PAY FOR ALL
TRANSPORTATION AND INSURANCE CHARGES FOR
THE DVD PLAYER TO BE SHIPPED TO THE
DESIGNATED TACP/THI FACILITY. AFTER THE INITIAL
NINETY (90) DAYS AND FOR THE REMAINDER OF THE
WARRANTY PERIOD, AN ADDITIONAL HANDLING FEE
WILL APPLY. YOU MUST DELIVER THE ENTIRE DVD
PLAYER AND ALL ACCESSORIES (SUCH AS POWER
CORDS, CABLES, AND THE UNIT’S REMOTE CONTROL
DEVICE) TO THE DESIGNATED TACP/THI FACILITY, AS
INSTRUCTED BY TACP/THI. TACP/THI IS NOT
RESPONSIBLE IF YOUR DVD PLAYER IS LOST OR
DAMAGED DURING SHIPMENT.
‘Commercial Units
DVD Players sold and used for commercial purposes have
a limited ninety (90) day warranty.
Rental Units
The warranty period for rental units begins with the first
rental or thirty (30) days from the date of shipment to the
rentai firm, whichever comes first.
Owner’s Manual and Demographic Card
You should read this owner’s manual thoroughly before
operating this DVD Player. You should complete and mail
the enclosed Demographic Card within ten days after you,
or the person who has given you this product as a gift,
purchased this DVD Player. This is one way to enable
TACP/THI to provide you with better customer service and
improved products. Failure to return the Demographic Card
will not affect your rights under this warranty.
Your Responsibility
THE ABOVE LiMITED WARRANTiES ARE SUBJECT TO
THE FOLLOWING CONDITIONS:
(1) You must provide your bill of sale or other proof of
purchase. For rental firms, proof of first rental is also
required.
(2) The limited warranties from TACP and THI are effective
only if the DVD Player is purchased and operated in the
U.S.A. or Puerto Rico.
(3) Labor service charges for installation, set up, and
adjustment of customer controls are not covered by
these limited warranties.
(4) These limited warranties extend only to defects in
materials or workmanship as limited above and do not
extend to any DVD Player or accessories which have
been lost or discarded by you, or to damage to any
DVD Player or accessories caused by misuse,
accident. Acts of God (such as lightning), or to
fluctuations in electric power, improper installation,
improper maintenance or use in violation of instructions
furnished by TACP/THI; or to units which have been
modified or which have had the serial number removed,
altered, defaced or rendered illegible.
(5) Physically damaged DVD Players are not acceptable
for repair or exchange whether in or out of warranty and
will be returned as received.
How to Obtain Warranty Services
If, after following all of the operating instructions in this
manual and checking the “Troubleshooting” section, you
find that service is needed, call one of the following
Customer Solutions Centers to obtain further instructions.
Have your proof of purchase and your model and serial
numbers available when you call.
For DVD Players purchased in the United States,
except Hawaii, call TACP, toll free at 1-866-583-7353.
For DVD Players purchased in Hawaii, call THI. at
808-591-9281.
For additional updates, visit TACP’s web site:
www.toshiha.com/tacD.
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