Comtrol RocketPort Universal PCI - Manual (Page 24)

24 - Troubleshooting RocketPort Universal PCI User Guide: 2000284 Rev. G
Troubleshooting
Comtrol Utility The Comtrol Utility is available on the Software and Documentation CD or you
can
download (Page 6) the latest version. The file is a self-extracting zip file that
automatically starts the installation procedure. It is not necessary to reboot the
PC after installation.
The Comtrol Utility package includes the following applications that you can access
from the Comtrol Program group:
• Port Monitor (PMon2) checks for errors, modem control, and status signals. In
addition, it provides you with raw byte input, output counts, and confirm that
the device driver is functioning. It can determine if the ports are in use by
another application.
• Test Terminal (WCOM2) can be used to troubleshoot communications on a port-
by-port basis (
Using Test Terminal to Test a Port on Page 29). Test Terminal
requires a loopback plug. You can build a loopback plug if you are missing the
loopback plug shipped with the adapter (
Connecting Serial Devices on Page
11).
Use the following
procedure to install the
Comtrol Utility package.
1. Execute the
Comtrol_Utility_Pack
age_x.xx.msi file,
where x_xx is the
Comtrol Utility
version number.
2. Click Next.
3. Click Next.