Comtrol RocketPort Serial Hub User Manual
Rocketport™ serial hub hardware documentation
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Table of contents
Document Outline
- RocketPort™ Serial Hub Hardware Documentation
- Product Overview
- What This Document Contains
- Installing the Mounting Brackets
- Connecting to the Network
- 1. Record the media access control (MAC) address, model number, and serial number of the RocketPo...
- 2. Connect the cable from the Ethernet connection (10Base-T) on the RocketPort Serial Hub to your...
- 3. Connect the power adapter cable to the RocketPort Serial Hub port labeled POWER. Connect the p...
- 4. Go to the Running the Power On Diagnostics discussion.
- Running the Power On Diagnostics
- 1. Turn the power switch to the ON position.
- 2. Verify that the LEDs for Ports 1 through 4 or 8 (depending on the model) flash briefly after a...
- 3. Verify that the lower green Ethernet LED remains on to determine that the 10Base-T connection ...
- 4. Verify that the Port 1 LED is blinking. This indicates that the RocketPort Serial Hub is waiti...
- 5. If the port LEDs do not display an error condition, then you are ready to install and configur...
- Adding a Unit to an Existing Installation
- 1. Install the RocketPort Serial Hub using the Connecting to the Network discussion.
- 2. Connect the RS-232 serial devices.
- 3. Connect the RocketPort Serial Hub to your server NIC card or Ethernet hub.
- 4. Power-up the new RocketPort Serial Hub and verify that it passes the power-on diagnostics.
- 5. Configure VS-Link to support the new RocketPort Serial Hub. See the Software Installation docu...
- 6. Configure the serial ports to support the RS-232 devices.
- 7. Shut down and restart the server.
- “Hot-Swapping” Hardware
- 1. Power-down the RocketPort Serial Hub to be removed from service.
- 2. Install a new or spare RocketPort Serial Hub.
- 3. Connect the new RocketPort Serial Hub to the Ethernet hub or server NIC card.
- 4. Power-up the new RocketPort Serial Hub and verify that it passes the power-on self-test.
- 5. Change the driver to reflect the MAC address of the new RocketPort Serial Hub.
- 6. Transfer all cabling from the old RocketPort Serial Hub to the new RocketPort Serial Hub.
- 7. Do not shut down and restart the server.
- Troubleshooting
- 1. Verify that you are using the correct device driver. Device drivers for the RocketPort Serial ...
- 2. Verify that the unit is powered on and that the Power LED is lit.
- 3. Turn the unit’s power switch off and on, while watching the LED diagnostics. For LED informati...
- 4. Verify that the port polarity is correct. See the Connecting to the Network discussion.
- 5. Verify that you are using the correct types of cables in the correct places and that all cable...
- 6. Verify that the Ethernet hub and any other network devices between the server and RocketPort S...
- 7. To isolate the unit from the network, use a “crossover” Ethernet cable to connect the unit dir...
- 8. If you are operating in a multiple-server environment, make sure that you are controlling the ...
- 9. Backup-to-primary switching is not automatic. Once a backup server takes over control of a Roc...
- 10. See the Software Installation documentation for information on operating system specific trou...
- 11. If you have a spare RocketPort Serial Hub, try “hot-swapping” RocketPort Serial Hub units. Se...
- 12. Reboot the server.
- 13. Remove and reinstall the driver.
- 14. If you are unable to resolve the problem, contact Technical Support.
- Connecting Devices
- Building an Ethernet Crossover Cable
- RS-232 Cabling
- Building Additional Loopback Plugs
- Building an RJ45 to DB25 Cable
- Hardware Specifications
- Notices
- Technical Support