Drawmer DMS-1 M-Clock Master Clock Generator and Multiple Sample Rate Converter - Manual (Page 10)

10
IF A FAULT DEVELOPS
For warranty service please call Drawmer Electronics Ltd.
or their nearest authorised service facility, giving full details
of the difficulty.
A list of all main dealers can be found on the Drawmer
webpages.
On receipt of this information, service or shipping
instructions will be forwarded to you.
No equipment should be returned under the warranty
without prior consent from Drawmer or their authorised
representative.
For service claims under the warranty agreement a service
Returns Authorisation (RA) number will be issued.
Write this RA number in large letters in a prominent position
on the shipping box. Enclose your name, address,
telephone number, copy of the original sales invoice and a
detailed description of the problem.
Authorised returns should be prepaid and must be insured.
All Drawmer products are packaged in specially designed
containers for protection. If the unit is to be returned, the
original container must be used. If this container is not
available, then the equipment should be packaged in
substantial shock-proof material, capable of withstanding
the handling for the transit.
CONTACTING DRAWMER
Drawmer Electronics Ltd., will be pleased to answer all
application questions to enhance your usage of this
equipment. Please address correspondence to:
Drawmer (Technical Help line)
Coleman Street
Parkgate
Rotherham
S62 6EL
UK
Alternatively contact us by E-mail on :
[email protected]
Further information on all Drawmer dealers, Authorised
service departments and other contact information can be
obtained from our web pages on:
http://www.drawmer.com
GENERAL INFORMATION
CHAPTER 3