Drawmer 1962 Digital Vacuum Tube Pre-Amplifier - Manual (Page 24)

1962 OPERATORS’ MANUAL 20
IF A FAULT DEVELOPS
For warranty service please call Drawmer Electronics Ltd. Or their nearest authorised
service facility, giving full details of the difficulty. On receipt of this information, service or
shipping instructions will be forwarded to you. No equipment should be returned under the
warranty without prior consent from Drawmer or their authorised representative.
For service claims under the warranty agreement a service Returns Authorisation (RA)
number will be given. Write this RA number in large letters in a prominent position on the
shipping box. Enclose your name, address, telephone number, copy of the original sales
invoice and a detailed description of the problem.
Authorised returns should be prepaid and must be insured. All Drawmer products are
packaged in specially designed containers for the best adequate protection. If the unit has
to be returned the original container must be used. If this container is not available, then the
equipment must be packaged in substantial shock-proof material, capable of withstanding
the handling for the transit.
CONTACTING DRAWMER
Drawmer Electronics Ltd., will be pleased to answer all application questions to enhance
your usage of this equipment. Please address all correspondence to:
Drawmer (Technical Helpline) : Coleman St.: Parkgate : Rotherham : S62 6EL : UK
or, Email us on : [email protected]
Drawmer dealers, Authorised service departments and other contact information can be
obtained from our web pages on
http://www.drawmer.com