EcoTech Marine MP40wES - Manual (Page 11)

19 18
Warranty
EcoTech Marine warrants to the original purchaser only that the VorTech Propeller Pump will be
free from defects in material and workmanship under normal use for a period of (1) year from the
date of original purchase if the product is installed and used properly and consistent with the User Manual. The VorTech
Propeller Pump consists of a wet side operating unit that will be fully submerged in the aquarium and a motor and driver
that must not be exposed to water at any time. EcoTech Marine’s warranty shall not apply: (i) to any damaged VorTech
Propeller Pump that has been subjected to accident, misuse, neglect, alteration, acts of God, improper handling, improper
transport, improper storage, improper use or application, improper installation, improper testing or unauthorized repair, (ii)
to any VorTech Propeller Pump where the motor and/or driver have been exposed to water or (iii) to cosmetic problems or
defects that result from normal wear and tear under ordinary use, and do not affect the performance or use of the product.
EcoTech Marine’s warranty applies only to a product that is manufactured by or for EcoTech Marine and identified by
the EcoTech Marine trademark, trade name or product identification logo affixed to the product. If you notice a problem
with your VorTech Propeller Pump, do not attempt to repair it yourself. Any attempts at self repair shall void this limited
warranty. EcoTech Marine shall not be held liable for damage to any aquarium, aquarium life forms, or other personal
objects due to improper use of the device. If the product develops a covered defect within the one-year period, EcoTech
Marine will, at its option, either repair or replace the VorTech Propeller Pump without charge, provided that the VorTech
Propeller Pump is returned during the warranty period.
The VorTech Propeller Pump operates at high temperatures and produces forces within the aquarium that can cause
extreme loading and fatigue. Due to this, caution must be used when installing this device on any aquarium. Because
the construction of aquariums varies from each manufacturer and the operating conditions of each individual aquarist is
different, there is a possibility that the VorTech Propeller Pump may cause damage to your aquarium. Please contact your
aquarium manufacturer to determine if your aquarium is properly built and recommended for VorTech Propeller Pump.
If you notice any damage to your aquarium, including but not limited to crazing, cracking, bending, scratching, etc,
immediately discontinue the use of the VorTech Propeller Pump. EcoTech Marine will not be liable for any damage caused
to your aquarium resulting from the use of the VorTech Propeller Pump.
To obtain warranty service or technical support, please contact EcoTech Marine’s customer service department at
610-954-8480. You will receive instructions on how to return the product for repair or replacement. To take advantage of
this Limited Warranty you will be required to supply an original point of purchase receipt.
ECOTECH MARINE DISCLAIMS ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN, EXPRESS OR
IMPLIED, TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW. NO IMPLIED WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE OR MERCHANTABILITY SHALL APPLY EXCEPT AS REQUIRED BY APPLICABLE LAW.
ECOTECH MARINE DOES NOT AUTHORIZE ANY PERSON OR BUSINESS ENTITY, INCLUDING ITS AUTHORIZED
DEALERS, TO CREATE FOR IT ANY OBLIGATIONS, LIABILITIES, OR OTHER WARRANTIES IN CONNECTION WITH
THIS PRODUCT.
ALL WARRANTIES ARE VOID IF THERE IS DAMAGE TO THE VORTECH PROPELLER PUMP THAT IS NOT A RESULT
OF A DEFECT IN THE MATERIALS OR WORKMANSHIP. THE SOLE AND EXCLUSIVE REMEDY FOR ALL CLAIMS THAT
YOU MAY HAVE ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS PRODUCT, WHETHER MADE OR
SUFFERED BY YOU OR ANOTHER PERSON AND WHETHER BASED IN CONTRACT OR TORT, SHALL BE REPAIR
OR REPLACEMENT OF THE PRODUCT. IN NO EVENT WILL ECOTECH MARINE BE LIABLE TO YOU OR ANY OTHER
PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER
DAMAGES ARISING OUT OF THE USE OR INABILITY OF TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR ANY OTHER
PECUNIARY LOSS, DAMAGE TO YOUR AQUARIUM OR ANY AQUARIUM INHABITANTS), OR FROM ANY BREACH OF
WARRANTY, EVEN IF ECOTECH MARINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE
SHALL ECOTECH MARINE’S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT. IF YOU DISAGREE
WITH THESE TERMS AND CONDITIONS DO NOT USE THE VORTECH PROPELLER PUMP.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
exclusions may not apply to you. EcoTech Marine’s warranty is governed by the laws of the Commonwealth of
Pennsylvania, excluding its conflict of laws principles and excluding the provisions of the United Nations Convention
on Contracts for the International Sale of Goods. This warranty gives you specific legal rights, and you may also
have other rights, which vary from state to state.
Troubleshooting
In the event of a problem:
1. Check that the pump is plugged in and there is power.
2. Unplug the pump and check the wet side for damage or obstructions.
3. Reconnect the power and reset the driver (video: ecote.ch/resetdriver).
4. If the pump still does not function properly, use one of these support methods:
• Watch our extensive collection of how-to videos.
These videos are available at ecotechmarine.com/media-gallery/video
• Visit our support community to ask questions and learn more about your
VorTech Propeller Pump at community.ecotechmarine.com
If you are still experiencing problems, contact our industry-leading customer service
at [email protected] or 1-800-785-0338, Option 2.
The generation of waves within the aquarium places additional stress on the
aquarium glass and joints. Not all aquariums are designed to withstand this
stress, and failure of the glass and/or joints could result. Before generating
waves, it is recommended that you consult with your aquarium manufacturer
to determine if the tank construction is adequate to withstand the additional
stress. you are also encouraged to assure that your aquarium stand or furniture
is adequately stable to withstand this stress.
EcoTech Marine DISCLAIMS AND WILL NOT BE LIABLE FOR damage to
aquariums or their surroundings, water damage or any other consequential
damages resulting from wave generation. MAkE WAVES AT yOUR OWN RISk.
WAVE MOTION WARNING