Cisco OL-21853-01 - Manual (Page 3)

35-3
Cisco Unified Communications Manager System Guide
OL-21853-01
Chapter 35 Cisco Unified IP Phone Services
Understanding Cisco Unified IP Phone Services
Understanding Cisco Unified IP Phone Services
Cisco Unified IP Phone services comprise XML applications or Cisco-signed Java Midlets that enable
the display of interactive content with text and graphics on Cisco Unified IP Phones. Typical services
that might be supplied to a phone include weather information, stock quotes, and news quotes.
With IP phone service provisioning, you can perform the following tasks:
• Configure how the phone provisions the service.
You can specify whether the phone gets the service from its configuration file, whether the phone
retrieves the service from a custom Service URL, or whether the phone supports both options.
• Configure whether the IP phone service displays on the phone.
You can enable or disable a service in Cisco Unified Communications Manager Administration,
which allows you to display or not display the service on the phone without deleting the service from
the database.
For example, if you do not want to display any call history information on the phone, choose Device
> Device Settings > Phone Services, and uncheck the Enable check box for the Missed Calls,
Received Calls, Placed Calls, and Intercom Calls in each configuration window.
• Configure where the IP phone services display on the phone.
By default, for phones with Directory, Messages, or Services buttons/options, the service displays
either under one of the buttons/options on the phone. If you want to do so, you can change this
assignment in Cisco Unified Communications Manager Administration.
If you want to display the phone service as a speed dial on the phone, you can do so. (See the “Cisco
Unified IP Phone Service Configuration Checklist” section on page 35-1 .)
• Configure whether a service displays on all phones in the cluster that support services (or whether
phone users can subscribe to the service via the Cisco Unified CM User Options).
If the service is not marked as an enterprise subscription, you (or an end user) can subscribe the
service to the phone; for example, you can subscribe a lobby phone or other shared devices to a
service if the service is not marked as an enterprise subscription.
Step 3 For phones that have Messages, Directory, or Service
buttons/options, you can specify under which button/option on
the phone the service will display. (You do this in the Phone
Services Configuration window.)
If you want the service to display as a speed dial button on the
phone, create and customize a phone button template that
includes the service URL button; then, assign the IP phone
service to the service URL button. You can only add services as
speed dials if the service is not marked as enterprise subscription.
Configuring Phone Button Templates , Cisco
Unified Communications Manager
Administration Guide
Adding an IP Phone Service to a Phone
Button
, Cisco Unified Communications
Manager Administration Guide
Step 4 Notify users that the Cisco Unified IP Phone Services are
available. Refer to the phone documentation for
instructions on how users access Cisco
Unified IP Phone services.
Table 35-1 Cisco Unified IP Phone Service Configuration Checklist (continued)
Configuration Steps Related procedures and topics