Quick start guide, Performing a complete re-set, Locking the drive – iStorage diskAshur Pro Quick Start Guide User Manual

Page 2: Unlocking the drive, Adding a new user pin in addition to the admin pin

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®

QUICK START GUIDE

iStorage provides the following helpful resources:

• iStorage Website (http://www.istorage-uk.com). Check for up-to-date information.

• E-mail us at [email protected]

• Call the Technical Support Department at +44 (0) 20 8991 6260

• iStorage’s Technical Support Specialists are available from 9:00 a.m to 5:30 p.m GMT, Mon- Fri.

Performing a Complete Re-Set

To perform a complete reset of the drive which will delete the encryption key and all data,

do the following:

1. Press and hold the LOCK button while you attach the diskAshur PRO® to an available USB port

on your computer.

The LED will flash

RED

,

GREEN

and

BLUE

alternately.

2.

Press and hold LOCK + UNLOCK + 2 for 10 seconds until the LED turns solid

GREEN

for

two seconds, followed by solid

BLUE

and solid

GREEN

.

You have successfully reset the diskAshur PRO®.

To lock the drive, press the LOCK button.

If data is still being written to the drive, diskAshur PRO® will wait until all data has been written to

the drive and then it will lock automatically.

Note: The diskAshur PRO® will not be recognised by the operating system in the standby state.

Locking the drive

To unlock the drive, enter either a User PIN or Admin PIN and press the UNLOCK button.

Unlocking the drive

1.

Enter the Admin Mode (UNLOCK + 0 for five seconds. Enter Admin PIN and press UNLOCK)

2.

Press and hold UNLOCK + 1 until the LED turns to solid

BLUE

and blinking

GREEN

.

3.

Enter a User PIN and press UNLOCK (a minimum of 7 digits and a maximum of 16 digits).

4.

The LED flashes

GREEN

three times, then returns to solid

BLUE

and blinking

GREEN

.

5.

Re-enter the new User PIN and press UNLOCK.

If the LED stays solid

GREEN

for two seconds and then solid

BLUE

, the User PIN was

successfully added.

Adding a new User PIN in addition to the Admin PIN

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