Placing a call-additional options, Placing a call—additional options – Cisco 7970 Series User Manual

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If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system
administrator for more information.

Placing a Call—Additional Options

You can place calls using special features and services that might be available on your phone. See your
system administrator for more information about these additional options.

If you want to...

Then...

For more information, see...

Place a call while another
call is active (using a
different line)

1.

Press

for a new line. The first call

is automatically placed on hold.

2.

Enter a number.

Using Hold and Resume,
page 31

Speed dial a number

Do one of the following:

Press

(a speed-dial button).

Use the Abbreviated Dial feature.

Use the Fast Dial feature.

Speed Dialing, page 43

Dial from a corporate
directory on your phone

1.

Choose

> Corporate

Directory (name can vary).

2.

Enter a name and press Search.

3.

Highlight a listing and go off-hook.

Using Call Logs, page 60

Dial from a corporate
directory on your personal
computer using
Cisco WebDialer

1.

Open a web browser and go to a
WebDialer-enabled corporate
directory.

2.

Click the number that you want to
dial.

Using Cisco WebDialer,
page 77

Use CallBack to receive
notification when a busy or
ringing extension is
available

1.

Press CallBack while listening to the
busy tone or ring sound.

2.

Hang up. Your phone alerts you
when the line is free.

3.

Place the call again.

Your system administrator

See if a line associated with
a speed-dial, call record, or
directory listing is busy
before placing a call to that
line

Look for Busy Lamp Field indicators.

Using BLF to Determine a
Line State, page 50

Make a priority
(precedence) call (SCCP
phones only)

Enter the MLPP access number, then
enter a phone number.

Prioritizing Critical Calls,
page 52

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