A troubleshooting, Appendix a, “troubleshooting, Troubleshooting – Avaya 3920 Wireless Telephone User Manual

Page 53

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53

A

Troubleshooting

If your Avaya 3920 Wireless Telephone is not performing to your expectations,
try the suggestions provided in the following table. If you are still unable to
resolve the problem, contact your telephone System Administrator.

Do not attempt to service this unit yourself. All service must be done by
qualified service personnel.

Condition

Suggestion

Indicator does
not light when
handset is
placed in the
charging cradle.

Make sure the AC adapter is plugged into the
charging cradle and wall outlet. If the AC
adapter is plugged into a wall outlet with a
switch, make sure the switch is turned on.

Make sure the handset is properly seated in
the charging cradle.

Make sure the battery is properly seated in the
handset.

Make sure that the charging contacts on the
handset and charging cradle are clean. Use a
soft dry cloth to clean contacts. Do not use
any liquids or solvents.

Conversation is
interrupted
frequently.

Move back within the system range limit (for
example, move closer to the base unit or a
repeater.) Consider installing a repeater if you
experience this condition frequently.

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