Scanner care – Compaq P/N DOC-FB4B User Manual

Page 25

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A-2

performance. If you still experience problems with your scanning

speed, follow the directions on page A-2 and A-3 to verify the

scanner’s port address and possibly change your computer’s BIOS

setup.

Printer Problems?

Cannot print to printer

Check the cable connections on the printer and the scanner. Be sure

the cable is plugged into the port marked Printer on the back of the

scanner.

Bi-Directional Printers

The parallel port does not support Bi-directional printers such as those

made by Hewlett-Packard. Therefore you will need to change your

printer port in your computer’s BIOS or CMOS settings to EPP or SPP

instead of bi-directional. In this case, you may also need to disable

your printer’s bi-directional printing option (refer to your printer manual

for instructions) Refer to page A-3 for instructions on changing your

computer’s parallel port mode.

About the pass-through port

About the pass-through port

About the pass-through port

About the pass-through port

About the pass-through port

The ImageReader Express and ImageReader Elite EPP scanners are

both conveniently equipped with a pass-through port. This port allows

you to connect any other parallel port device such as a printer to the

scanner so that they can share the same port from your computer.

To use the pass-through port, connect the printer’s cable to the port

labeled Printer on the back of the scanner. Both the scanner and the

printer are now sharing the same parallel port and can be used at any

time, except in tandem.

TWAIN Errors

If your computer cannot find or does not recognize the scanner:

1. Some computer systems will not recognize an installed scanner

unless the computer has completed it start-process entirely BEFORE

the scanner is plugged-in. Turn off the computer and un-plug the

scanner’s AC power cord from the power outlet, then turn on the

computer. After the computer has completed start-up and is running

windows, plug-in scanner and attempt scan.

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