Problems – Clearplay CP-427-USB User Manual

Page 31

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probleMs

If it appears that your DVD-Video player is faulty, first consult this checklist. It may be that something simple has been

overlooked.
Under no circumstances should you try to repair the player yourself; as this will invalidate the warranty. only

qualified service personnel can remove the cover or service this player.

no power

check if the power button on the front of the

player is set to on.
check if power plug of the mains cord is properly

connected.
check if there is power at the ac outlet by

plugging in another appliance.

no pictUre

check if the tV is switched on.

select the correct aV input on the tV.

check the video connection or cable.

check if channel selector is set to aV on the tV.

(see your tV manual for instructions).

distorted pictUre

press the VIDeo button to select the correct

video output mode.
check the disc for fingerprints and clean with soft

cloth, wiping from center to edge.
sometimes a small amount of picture distortion

may appear. this is not a malfunction.
ensure that only one video output is connected.

If connected through a Vcr or other recording

device, try connecting directly to the television

(this may be a result of anti-piracy measures.)

no color in pictUre

check the video settings in the setup menu.

the disc format is not according to the tV-set

used (pal/ntsc).
ensure DVD player is not connected through Vcr.

pictUre swinG

relocate the unit further away from possible

interference or emission source (e.g. radio, power

amplifier, radiator, powerful magnets, etc.).

disc cannot be plaYed

ensure disc is placed properly into the disc tray.

no aUdio on diGital oUtpUt

check the digital connections

check the Digital out menu to make sure that

the digital output is correctly set.
check if the audio format of the selected audio

language matches your unit capabilities.

tHe plaYer does not respond to tHe

reMote control

aim the remote control directly at the sensor on

the front of the player.
avoid all obstacles which may interfere with the

signal path.
Inspect or replace the batteries.

no soUnd

check audio connections.

If using a hi-fi amplifier, try another sound

source.
clean the disc.

check if the disc is defective by trying another

disc

no retUrn to start-Up screen wHen disc

is reMoved

check to see if the program requires another disc

to be loaded.
reset by unplugging the player from the power,

then connect the power again.

fUnction distUrbed

the normal function of the product may be

disturbed by external interference.
Disconnect and reconnect the power cord (may

be required to resume normal operation).

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