Verykool i315 - Manual (Page 43)

I315 User Manual
43
Trouble Shooting
This section lists some problems that you might meet while using your phone. If you feel your
phone is not working properly, please try reset settings first, and then follow the
Troubleshooting Guide. If you are still unable to solve problems, please contact the authorized
service center or the store from where you purchased the phone.
Issue Solutions
Can not answer or
make a call
Make sure that the phone has been switched on.
Make sure that the battery is charged.
Make sure that the signal intensity is high enough.
Make sure the own number function in the call
setting is system preset or number sending.
Make sure the line switch in call setting is the
system preset line. Check whether you have set
up call barring or fixed dialing or any other safety
function.
Check whether you have set up call diverts.
Check whether you have inserted the proper SIM
card correctly.
Low voice Check if the volume has been set too low.
No ring
Check whether you have set up the” Silent”
option.
Check whether the ring volume is not too low
Move away from a noisy place to check if you can
hear the phone ringing.
Check whether you have set up call diverts.