K-Edge K13-490 - Manual (Page 4)

4
Troubleshooting:
•
My computer hits the front stem cap when I install/remove it from the mount.
o Adjust the mounting arm (K13-491) to avoid contact between the computer and front stem cap.
•
I do not get a definitive 'click' when I install my computer.
o Check to insure that the back tabs on the mounting arm (K13-491) are making positive contact on the back of
the computer mount. If positive contact is not being made, carefully make slight adjustments to the tabs to
increase contact and ensure lock. Large or excessive amounts of adjustments can cause the tabs to break.
• There is a slight amount of plastic residue on the mounting arm (K13-491) when I remove my computer.
o Slight residue is to be expected, extensive tests have been conducted to ensure that there is positive
engagement and reliability over the life of your GARMIN EDGE®. There will be break-in period during the first
few insertions.
•
The mount moves downward when I install my computer.
o Check that the proper amount of torque is applied to the 2x M4 x 12mm bolts on the clamp.
Support/Contact:
If problem(s) still persist after troubleshooting, please contact K-Edge Support for further assistance at [email protected]
immediately. Please be sure to include your full name, phone number, K-Edge product purchased, brand and model of bike,
crankset with ring sizes, front derailleur, cassette size (if applicable), rear derailleur (if applicable) and a brief description of your
problem.