16 instant help – KERN & SOHN AEJ 100-4NM User Manual

Page 83

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AEJ_N/AES_N-BA-e-1321

83

16 Instant help

Possible causes of errors:
In case of an error in the program process, briefly turn off the balance and disconnect
from power supply. The weighing process must then be restarted from the beginning.

Fault

Possible cause

The displayed weight does
not glow.

• The balance is not switched on.
• The mains supply connection has been interrupted

(mains cable not plugged in/faulty).

• Power supply interrupted.

The displayed weight is
permanently changing

• Draught/air movement
• Glass doors not closed
• Table/floor vibrations
• Weighing pan has contact with other objects.
• Electromagnetic fields / static charging (choose

different location/switch off interfering device if
possible)

The weighing result is
obviously incorrect

• The display of the balance is not at zero
• Adjustment is no longer correct.
• The balance is on an uneven surface.
• Great fluctuations in temperature.
• Electromagnetic fields / static charging (choose

different location/switch off interfering device if
possible)

Automatic adjustment
carried out frequently.

• Severe temperature variations in the room or the

instrument

No data transfer between
printer and balance.

• Communication settings are wrong.

The menu setting cannot be
changed.

• Menu item is locked for models with type approval

certificate.

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