Canon MF4200 - Manual (Page 65)

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3-4
Introduction
Scanning a
Document
Troubleshooting
Appendix
Table of Contents
Index
Q Is the machine recognized in [Scanners and
Cameras]?
A Make sure the corresponding scanner driver icon is
displayed in [Scanners and Cameras].
1. Click [start] on the Windows task bar
→ select
[Control Panel]
→ [Printers and other Hardware]
→ [Scanners and Cameras]. (Windows Vista:
[start]
→ [Control Panel] → [Hardware and
Sound] → [Scanners and Cameras]. Windows
2000: [Start]
→ [Settings] → [Control Panel] →
double-click [Scanners and Cameras].)
2. If the corresponding scanner driver icon is
displayed in the [Scanners and Cameras], the
machine is recognized. If not, remove the
software, then reinstall it. (See “Software
Settings with Computer,” in the Starter Guide.)
You tried to create a multi-page PDF, but were not able to scan
several documents.
Q Is the [Automatically Quit ScanGear after
Scanning] check box in [Preferences] selected?
A If you scan with the [Automatically Quit ScanGear
after Scanning] setting selected, only the
documents placed at one time on the platen glass
will be scanned.
Click a button on the MF Toolbox and, in the
settings dialog box, select [Display the Scanner
Driver] to open the ScanGear MF. In the
[Preferences] dialog box of Advanced Mode, clear
the [Automatically Quit ScanGear after Scanning]
check box before scanning.
Computer has hung up or frozen.
Q Is enough memory loaded in your computer?
A Quit other opened applications and try again.
Q Is enough space available in the hard disk?
A Check that the hard disk has enough available
space, in particular when scanning large
documents at a high resolution. For example, a
LTR-size document scanned at 600 dpi, full color
requires a minimum of 300 MB of disk space.
Q When an error occurred during scanning an
image in Photoshop.
A Change the allocated memory in Photoshop. From
the [Edit] menu, select [Preferences]
→ click
[Memory & Image Cache]. Change the [Memory
Usage] in a range of approximately 50% to 60%.
Q Is the driver installed properly?
A Remove the software, then reinstall it. (See
“Software Settings with Computer,” in the Starter
Guide.)