General troubleshooting – Chauvet DMX-750 User Manual

Page 12

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G E N E R A L T R O U B L E S H O O T I N G

DMX-750 Manual Version 1.1

12

General Troubleshooting

Applies to

Symptom Solution(s)

Lights

Foggers
& Snow

Controllers

Dimmers
& Chaser

Auto shut off

Check fan thermal switch reset

9

Beam is very dim or not bright

Clean optical system or replace lamp
Check 220/110v switch for proper setting

9

Breaker/Fuse keeps blowing

Check total load placed on device

9

Chase is too slow

Check users manual for speed adjustment

9

9

9

Device has no power

Check for power on Mains.
Check device’s fuse. (internal and/or external)

9

9

9

Fixture is on but there is no
movement to the audio

Make sure you have the correct audio mode on the
control switches. If audio provided via ¼” jack, make
sure a live audio signal exists
Adjust sound sensitivity knob

9

9

9

Fluid indicator not working

The filter tip on the end of the tube inserted into the
fluid container must float freely in order to measure
correctly, check to see if perhaps it is stuck

9

Fogger or Snow output has
dropped

Clean with distilled water and vinegar
Replace hose

9

Lamps cuts off sporadically

Possible bad lamp or fixture is overheating.
Lamp may be at end of its life.

9

Light will not come on after
power failure

Some discharge lamps require a cooling off period
before the electronics in the fixture can kick start it
again, wait 5 to 10 minutes before powering up

9

Loss of signal

Use only DMX cables
Install terminator

9

9

9

9

Motor movements are jerky or
jumpy

Possible bad motor driver or sensors
Check polarity switch on controller

9

9

Moves slow

Check 220/110v switch for proper setting

9

No flash

Re-install bulb, may have shifted in shipping

9

No fog

Check fluid tank if empty
Make sure green light is on (for power)

9

No laser output

Bounce mirror motor may have shifted during
shipping, readjust

9

No light output

Check slip ring & brushes for contact
Install bulb
Call service technician

9

Relay will not work

Check reset switch
Check cable connections

9

Remote does not work

Make sure connector is firmly connected to device

9

9

Stand alone mode

All Chauvet lighting fixtures featuring stand-alone
functions do not require additional settings, simply
power the fixture and it will automatically enter into
this mode

9

Unit wobbles when rotating

Check for damages possibly incurred during
shipping

9

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