CREATIVE Webcam Notebook - Manual (Page 28)

Note on USB Compatibility C-1
Note on USB Compatibility
While testing Creative WebCam Notebook on motherboards with integrated Universal Serial Bus (USB)
ports, we encountered a small number of motherboards that do not meet the USB specification exactly.
These and other non-USB-compliant motherboards may not operate correctly with Creative WebCam
Notebook. Fortunately, the manufacturers of some of these motherboards have released new versions of
motherboards or BIOS to address the problem.
If the setup program warns you that your motherboard’s USB port is incompatible with Creative WebCam
Notebook, or if the camera does not work on your system and you suspect that the problem may be related
to your computer’s USB port, the following is a list of available options:
1. Contact your computer vendor.
Your computer vendor may be able to upgrade your motherboard or its BIOS to a newer version that
addresses USB incompatibilities.
2. Use a PCI host adapter that provides USB connectors.
If you are not able to upgrade your motherboard or its BIOS, we recommend this approach.
3. Attach the Creative WebCam Notebook to a USB hub with an external power supply.
Some USB devices (such as monitors) also operate as USB hubs; you can also buy USB hubs which
are to be attached to your computer’s USB port. However, in some cases, attaching a USB hub to a
non-USB-compliant USB motherboard connector will not solve the problem.
To look for a USB
compatible product, you
can visit the product
search page at the official
USB Web site: http://
www.usb.org/app/
search/products.