Reporting safety defects, Reporting safety defects to, The united states government -16 – Cadillac 2011 Escalade EXT User Manual

Page 492

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Cadillac Escalade EXT Owner Manual - 2011

13-16

Customer Information

Owner Information

Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle.
The Owner Manual includes the
Maintenance Schedule for all
models.

In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.

RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees

Without Portfolio: Owner
Manual only.

RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees

Current and Past Models

Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.

ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time

For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com

Or you can write to:

Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207

Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.

Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.

Reporting Safety
Defects

Reporting Safety Defects
to the United States
Government

If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.

If NHTSA receives similar
complaints, it may open an
investigation, and if it finds
that a safety defect exists in a
group of vehicles, it may order
a recall and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

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