Ram Trucks 2012 С/V - Owner Manual - Manual (Page 171)

For comfort the Active Head Restraints can be tilted
forward and rearward. To tilt the head restraint closer to
the back of your head, pull outward on the bottom of the
head restraint. Push rearward on the bottom of the head
restraint to move the head restraint away from your
head.
Push Button Active Head Restraint (Normal Position)
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 169