About recovery screens – CREATIVE Zen Portable Media Center User Manual

Page 49

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Frequently Asked Questions B-4

About
Recovery
Screens

If an error occurs, you may see any one of the following diagrams, indicating the

general nature of the problem.

Recovery Screen

Likely Causes

Suggested Action

Your player’s firmware may be
corrupted.

Connect your device to your
computer with the USB travel cable.

Screen 2 (below) appears.

Visit

www.creative.com

for firmware

updates.

Contact

Creative Customer

Support Services for assistance

.

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