Sceptre SB301524W - Manual (Page 26)

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Smart Sound Bar 2.1 User Manual
Troubleshooting
The following table contains the common problems and the solutions to these problems.
Please check this list before you contact the technicians.
Problems Solutions
NO SOUND
Try increasing the volume of the speaker.
Check that the Sound Bar is not turned off.
Check the Sound Bar volume level.
Make sure the correct input is selected.
Make sure the proper cables are connected.
If you are using digital audio, make sure the source is sending
out a PCM signal. Some devices have default settings on
Bitstream.
REMOTE DOES
NOT WORK
Make sure the battery is properly installed.
Take the battery out, press the buttons once or twice, install the
batteries back in to see if it works.
Maybe the battery is out of power, please replace the battery.
NO POWER
Make sure the AC power cord is securely connected to a power
outlet.
Try another electrical device on the power outlet to ensure there
is power through it.
SPEAKER BUZZING
OR HUMMING
Make sure both ends of the audio cables are connected
properly.
Test the sound bar with another audio cable.
Test the sound bar with another TV.
CAMERA APP DOES
NOT WORK The app only works if you have a USB webcam connected to
the sound bar’s USB connection. Please make sure you have
one connected before trying to use it.
HOW DO I ADD
MORE PROGRAMS
IN ANDROID Launch the Google Play Store app. This app lets you select a
variety of programs paid or free. Please remember you need to
have a valid Google email account in order to use this app.
I DON’T HAVE
WIRELESS
INTERNET, CAN I
STILL USE THE
PROGRAMS FOR
ANDROID
Having high speed broadband internet with wireless access is
strongly recommended. Most of the applications for Android
require an internet connection. There are some applications
you can use without internet such as calculator or alarm clock,
but most of the other functions require having wireless internet
access.
Android virtual
keyboard does not
show up after open
the Google search
engine webpage Make sure the selection is inside the search bar.
Then double click ENTER button on the remote.